OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create
software solutions and deliver services that redefine the future of
digital. Be part of a winning team that leads the way in Enterprise
Overview of Business Function
OpenText business network is a cloud platform that connects and
manages all data, within the enterprise and outside the firewall.
Securely connecting data with people, systems and things enables
streamlined business processes and delivers new insights and
Business networks lay the necessary foundation for turning data
into actionable insights. Delivered as a cloud service, they enable
data integration, data management and secure data exchange across
an increasingly complex network of on-premises and cloud
applications, connected devices and business partners or
The OpenText Business Network is the world's largest B2B
integration and secured information management environment.
OpenText Business Network Engineering is strengthening its
global presence in Alpharetta location, and we are currently
looking for a Cloud Application Engineer to engage hands-on in
complex problem solving with local application engineering and
product engineering teams.
The Cloud Application Engineer is an individual contributor in
Application Engineering team reporting to the senior manager. Cloud
Application Engineer is highly focused in supporting applications
and infrastructure for OpenText platforms and is responsible for
ensuring that application solutions are consistent with the overall
architecture. Cloud Application Engineer performs installations,
configuration, administration, on-call duty and tuning of software
products. They run necessary maintenance tasks such as upgrades and
provide technical support and troubleshooting of application
related issues. The Cloud Application Engineer will work closely
with software development, customer support, and infrastructure
teams and will provide 2nd level support when needed.
You are great at
- Patch management, Installation, configuration, administration
and automation of software products for both non-production and
- May require shift work; On-call rotation is required as
7x24x365 support of the mission critical applications and services
- Providing technical support and troubleshooting of application
- Delivering tested and verified solutions while adhering to
change management policies and practices.
- Setup, gather and evaluate performance data with different
monitoring tools such as Zabbix, New Relic
- Analyze the data, spot the trend, make the forecast
- Provide improvement and recommendation to management and
What it takes
- 5+ years' experience in managing mission critical enterprise
applications. Degree in technical sciences is preferable.
- Strong experience in multiple technologies including Java
related technologies, monitoring tools and automation.
- Experience in managing Windows server, Linux server and
relational database basics.
- Experience in authentication management basics.
- Understanding of software architecture and programming
- Demonstrated proficiency in implementing application solutions
that are consistent with the overall architecture both documented
- Experience in the delivery of tested and verified
Other Desired Qualifications
- Application clustering / load balancing concepts
- Understanding network topologies and common network protocols
and services (DNS, HTTP(S), SSH, FTP, SMTP, DHCP, TCP, IP etc)
- Experience monitoring cloud services with New Relic, Zabbix,
SentinelOne, LogRhythem tools
- Awareness and insight into industry trends (technology, methods
At OpenText we understand and value diversity in our employees
and are proud to be an Equal Opportunity Employer. We hire the best
talent regardless of race, creed, color, national origin, ancestry,
disability, marital status, sex, age, veteran status or sexual
orientation. If you require accommodation at any time during the
recruitment process please email
email@example.com. Applicants have rights under
Federal Employment Laws including but not limited to: Family and
Medical Leave Act (FLMA), Equal Employment Opportunity and Employee
Polygraph Protection Act
OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information
Management, and we continue to make new discoveries that expand its
boundaries. Join us and be part of a winning team, where the
opportunities for your career are limitless.
From its innovative start as a research project by University of
Waterloo professors in 1991, OpenText has grown into a global
company with offices in more than 35 countries. Our high-
performance culture has forged our growth and is an excellent fit
for people looking to push themselves to learn and do more.
It's our time to lead, and as part of our team, it will be your
time too. Our continued growth will provide you the opportunity to
explore, learn and chart an exciting career path while enjoying a
good work-life balance.
If you thrive in a dynamic work environment, there is always a
new horizon to explore. We are proud to offer excellent benefits,
challenging work and competitive financial rewards.
Our employee programs prioritize employees' well-being and that
of their families. We offer a comprehensive benefit plan, education
assistance, a wellness/fitness reimbursement and time off to
With offices around the world and flexible work arrangements,
OpenText strives to make sure all our employees feel connected.
Teamwork extends to our social lives too from local social events
to company-wide activities, we want our employees to take time to
relax and have fun.
Corporate Citizenship is more than a program for us, it is
engrained in our purpose, impact, and approach to doing business.
Through numerous volunteer initiatives, we support education and
innovation for global change.
Explore your career and your potential. Become an OpenText