Services Business Leader

Company: Amdocs
Location: Alpharetta
Posted on: June 12, 2021

Job Description:

Job ID: 108923

Required Travel :Minimal

Managerial - No

Location: :USA- Alpharetta Georgia (Amdocs Site)

Who are we?

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http://www.amdocs.com

In one sentence

Builds, leads and directs teams to achieve Amdocs Quality Engineering North America regions business unit goals in terms of booking, revenue, profitability, operations and delivery. Sets and leads the overall strategy for the business development. Develops strategic relations with various internal (CBG Executives, Head of CSU, Service Partners and others) and external executive and leaders from both IT and business.

Drive culture and professional change to support the industry journey to DevOps, and the transformation from testing to Quality Engineering.

What will your job look like?

• You will need to set business objectives and targets to ensure success. You will be expected to integrate various functions, taking into consideration other functional concerns and needs to ensure achievement of the objectives; you will oversee AQE North America region business plans across all projects and engagements; you will be responsible for business results of the AQE North America region function in terms of revenue, pipeline and sustainable profitability.
• You will need to identify and exploit opportunities for new quality engineering and testing services and markets as well as innovative quality engineering and testing methodologies; you will be expected to establish strong partnerships with key decision makers, executive stake holders, both internally (CBG Executives, Head of CSU, Service Partners and others) and externally; you will need to gain full understanding of the business and industry challenges in the related domain / environment, market trends, future technologies, competition and partners as well as compelling events that may affect the customer's business and /or growth creation opportunities for new and existing accounts.
• You will need to lead 500+ people (including matrix reporting), attract, develop and retain talent to ensure that people with the right skills and motivation to meet business needs are in the right place at the right time, and follow the industry trends. You will need to encourage cooperation between teams, encourage innovative pursuit of finding ways to achieve goals and support qualified risk taking. You will be expected to set unit-level and individual goals and manage the team performance process. You will need to lead upskilling and transform the people to DevOps professions.
• You will establish proper communication channels, processes and programs and will motivate the team to achieve unit goals; you will drive organizational professionalism and excellence, and assure excellent delivery across all region engagements by enabling and promoting standard tools and practices used in the organization as well as implementing an innovative culture in the organization to drive out-of-the-box solutions; you will introduce improvements to constantly increase efficiency and effectiveness of the operation.

All you need is...

• At least 20 years of overall experience in IT.
• Business savvy - proven experience of account management, P&L management and business development.
• Proven experience in customer relationship management.
• Leading large organization and team of 500+ people
• At least 12 years of experience in general management.
• Approximately 15 years of experience in projects implementation and delivery.
• College degree or equivalent work experience required
• M.B.A. preferred

Why you will love this job:

• At least 20 years of overall experience in IT.
• Business savvy - proven experience of account management, P&L management and business development.
• Proven experience in customer relationship management.
• Leading large organization and team of 500+ people
• At least 12 years of experience in general management.
• Approximately 15 years of experience in projects implementation and delivery.
• College degree or equivalent work experience required
• M.B.A. preferred

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

reasons to work for amdocs

Join a leading global software and services provider championing creativity and technology to build a better connected world

Touch the lives of over 3 billion people by enabling connectivity, stimulating commerce and economic growth, and inspiring people through the power of entertainment

Work for a company that serves the world's largest communications and media companies, including AT&T, Orange, Sky, T-Mobile, and Vodafone

Be part of a company that engages in relationships with over 600+ leading film studios, TV networks and producers like Disney, Warner Bros and Sony

Help drive partnerships with some of the world's largest tech companies, including Amazon, IBM, Google and Microsoft to take the industry to the cloud

Immerse yourself in one of the largest end-to-end DevOps departments in our industry

Join a diverse and inclusive work environment, advancing the communities in which we work while creating sustainable products and services

Grow with a global leader with opportunities to develop, learn and upskill yourself

Amdocs AWARDS

Perks And Benefits

Treat yourself with generous holidays gifts from Amdocs

Access tons of complementary learning and upskilling programs to stay on top of what's new in your field

Enjoy our generous paid parental leave policy

Enjoy a wide range of fun company activities for you and your family

Secure your and your family's future with Life and Disability insurance

Take paid time off to volunteer for the causes that you're passionate about

Explore internal mobility opportunities. Experience different roles within Amdocs

Stay grounded with wellbeing and mediation courses, lectures and self-development tools

Nearest Major Market: Alpharetta

Nearest Secondary Market: Atlanta

Keywords: Amdocs, Alpharetta , Services Business Leader, Other , Alpharetta, Georgia