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Vice President, Modernization Engineering

Company: Total System Services, Inc.
Location: Alpharetta
Posted on: June 12, 2021

Job Description:

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Vice President, Modernization Engineering

Summary of This Role

As VP of Modernization Engineering within the TSYS Issuer organization of Global Payments, you will be responsible for building and managing a high-performing and world-class software engineering team. You'll operate as a hands-on "player-coach," focused on attracting and developing globally distributed engineering talent, but also staying hands-on in the technology to oversee the digital transformation and development of an outstanding product and customer experience. The successful candidate will be a seasoned top notch technology leader, able to work effectively with technologists and business executives alike. You'll have a proven track record of building and scaling engineering solutions and modernization of large-scale platforms. You're comfortable in a role where you transition seamlessly between managerial activities and low level technical details, at times dropping into code to help the team meet its objectives while also keeping your skillset sharp.

What Part Will You Play?

  • Working cross functionally with a broad set of partners, you will apply keen technical understanding, appreciation for simplicity, quality, and critical thinking. Your leadership will be instrumental in driving modernization of our platforms and organizational change as we move the team to be more lean and agile enabling faster time to value across our geographically dispersed product portfolio.
  • Create effective full-stack software development teams focused on nimble delivery of value and leveraging technologies such as Java, Javascript, SQL and NoSQL Databases, Devops and Cloud Technology. Develop and lead highly technical teams, with multiple skillsets and global locations, supporting application system development and production support. Engage with business units to develop strategies to support business direction.
  • Oversee product engineering and development activities for assigned areas in support of modernization, new sales, strategic initiatives, new product development and internal enhancements. Manage, grow and protect client revenue.
  • Establish priorities for work requests. Take overall accountability for technical design, architecture, quality and timeliness. Ensure development is consistent across products. Identify and remove roadblocks to success.
  • Act as the senior technical subject matter expert for applications, providing direction to business and technical teams and acting as the senior escalation point on technical issues. Create solutions for highly complex and sensitive problems and provide direction for other teams.
  • Hire, mentor, develop and retain top-notch engineering talent. Build a collaborative, transparent culture of trust where team members are empowered and inspired to do their best work, and drive learning and employee advancement. Create and support a culture of learning and continuous improvement.
  • Lead the digital transformation of the assigned platforms and delivery processes, including end-to-end automation of the application development lifecycle. This role includes deployment and management of systems in both on-premise and cloud environments.
  • Drive efficiency in your teams by eliminating blockers to delivery to improve both quality and time to market.
  • Foster a culture of operational excellence to drive higher levels of system reliability, application quality and resiliency throughout the application and through modern delivery practices that eliminate impacts to service levels.
  • Manage the resource planning and management processes. Brief executive leadership on annual plan/budget and any subsequent adjustment. Establish appropriate governance to ensure all goals and responsibilities are met.
  • Understand internal and external customers' strategic road maps and goals. Build influential relationships internally and with clients and partners. Direct the interaction and engagement between teams, clients and partners. Act as an ambassador and senior technology expert in client meetings and sales support.
  • Drive continual process improvements that positively impact cost, revenue, performance efficiency, process development and solution delivery.
  • Ensures that application systems development and testing processes and practices are compliant with corporate and regulatory standards (both domestic and international). Lead the development of IT policies and standards. Lead responses to internal and external audits. Ensure any issues are remedied. Ensure that vendor management and other compliance standards are met.

What are we looking for in this role?

Minimum Qualifications

  • Education: Bachelor's Degree in Computer Science or related field.
  • Must have 6+ years of experience in software development in a leadership role.
  • Strong experience in software engineering and architectural patterns. Technologies: Javascript, react.js/native, Java, Docker, REST/JSON, GraphQL, Kafka, RDBMS, AWS, open source and many more.
  • Experience with various database technologies including AWS databases, large scale SQL and NoSQL databases and design.
  • Hands-on experience designing, building and deploying secure, scalable services in the Cloud and SaaS environments.
  • Experience with message-oriented-middleware, caching, and systems integration.
  • Hands-on experience implementing scalable software platforms and DevOps driven automated solutions
  • Experience working on large-scale, high volume applications
  • Rapid personal pace with ability to deliver and drive results
  • Deep understanding of software quality and what it takes to construct resilient and impactful solutions
  • Strong mentoring capability and communication - both verbal and written
  • Experience mentoring new managers on building productive engineering teams.
  • Fluency in Agile or Lean software practices.

Preferred Qualifications

  • Prior payments or technology industry experience is a plus.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Keywords: Total System Services, Inc., Alpharetta , Vice President, Modernization Engineering, Other , Alpharetta, Georgia

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