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Supply Chain Manager

Company: Agilysys, Inc.
Location: Alpharetta
Posted on: June 12, 2021

Job Description:

Agilysys has been a leader in hospitality software for more than 40 years. Our suite of software enables hospitality companies (hotels, resorts, casinos, cruise ships, and restaurants) with aspects of the Guest journey, which range from reserving to payment to loyalty programs.

Agilysys is seeking a well-qualified individual to fill the Supply Chain Manager position to ensure key operational requirements are processed effectively to meet customer commitments.

With close to 50+ partners to manage the team holds the critical function of ensuring seamless execution of sourcing and procurement globally. Working with internal and external parties, the team manages existing and new products rollout and delivery.

Core Responsibilities:

  • Interact with Product, Operations, Finance teams and 3rd Party Partners to understand the key deliverables for successful launch and execution of new products.
  • Working with Product team identify the requirement and explore options through different 3rd Party vendors/manufacturers/partners to help initiate the testing and certification process.
  • Once certified, initiate the operationalization process to get item ready for sales quoting.
  • Determine the global availability of the product or identify if an equivalent product exists and should be incorporated in the offering.

  • Monitor demand, go-live schedules and establish on-hand inventory targets to help provide timely product shipment for customer orders.
  • Review weekly product forecast file and work with procurement to identify gaps and ensure product availability through on hand and open purchase orders to meet the demand.
  • Work with Business Operations, Professional Services and Sales teams to ensure to ensure inventory levels align with demand and customer go-live estimates.

  • Foster cross-functional and external 3rd Parties discussion to improve the quality of supply chain.
  • Work with 3rd Party partners and coordinate demand forecast availability and determine any steps required to ensure uninterrupted supply.
  • In relationship with warehouse and logistics team, identify and determine if any modified shipping options are required to meet inventory level targets.
  • Coordinate efforts and direct communication when inventory levels are insufficient to cover demand and help identify alternative solutions, if exists.
  • Drive continuous improvement in all areas of supply chain through process gap analysis, automation tool identification/implementation, and identification of main KPIs.

Knowledge / Skills / Expertise

  • Supply Chain
  • Has minimum of 3-year experience in Supply Chain or related role.
  • Good analytical skills with ability to work with multiple datasets and determine the optimal outcome.
  • Strong process mapping capability with an eye towards gap analysis (current state vs. future state).
  • Bachelor's degree in Supply Chain, Engineering, or related field preferred.

  • People Management
  • Ability to work with cross-functional teams on product and process operationalization.
  • Driving effective output in working with multiple 3rd Party partners spread across the globe.

Traits / Values

  • Agile: Agilysys is growing year over year with strong focus on customer centricity, which requires the ability to instinctively arrive at solutions, that are not necessarily defined, to solve problem on hand.
  • Self-Motivated: This role is integral in ensuring a seamless executive from product inception to delivery. Processes are defined, but ability to continuously search for more optimal solutions to better serve customers is integral to the success of this role and the company.
  • Customer Focused Problem-solving: Agilysys prides itself as a customer centric organization and for it to succeed in its mission, all team members need a customer first approach while maintaining the path for streamlining and solving any anomalies that may develop as a result.
  • Drives Results: With Agilysys being a public company, we report earnings to the financial markets quarterly. Maintaining a high energy work ethic consistently will be important to help us achieve results, even under tough circumstances.
  • Global Perspective: Taking a broad view when approaching issues can ensure that operational improvements achieve the intended goals, taking all internal and external stakeholders into account.
  • Interpersonal Savvy: This role will work with a varying range of disciplines, communication, and workstyles. This person should be able to build formal and informal relationship networks to collaboratively meet shared objectives.
  • Resourcefulness: As with any growing organization, time and resources may be limited. This person should be comfortable securing and deploying resources effectively and efficiently.

Keywords: Agilysys, Inc., Alpharetta , Supply Chain Manager, Other , Alpharetta, Georgia

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