Senior Systems Engineer
Posted on: July 19, 2021
What does a great Monitoring Engineer do?
This Senior Monitoring Engineer position will serve as a
full-time technical expert for our lead tools—Dynatrace and
Splunk—in the Account Processing Business Unit at Fiserv. This role
will be responsible for understanding existing coverage and serving
as a lead for enhancement of that coverage or rollout of new
coverage for our systems and applications.
In this role, you can expect to:
Drive the roll-out of Splunk & Dynatrace Agents across
our Applications, Datacenters, and Platforms along with a secondary
focus on ExtraHop and Foglight agents & instrumentation
Independently, expand and enhance monitoring, alerting,
and reporting on newly onboarded Applications
Participate in and Manage requirements gathering & scope
discussions for applications or platforms being
Assist in the development, deployment, and refinement of
Perform other related duties as required
Basic Qualifications for Consideration:
Bachelor’s Degree in Information Technology, Software
Development, or other equivalent field.
Minimum: 5+ years of general monitoring
3 years of Log Monitoring & Application Performance
Monitoring experience is required—preferably Splunk & Dynatrace
Excellent analytical and problem-solving skills, strong
communication skills, and a motivation to achieve outstanding
Previous experience developing, deploying, and refining
Dashboards, Alerts, & Reports for major projects or
Some knowledge of software development would be
Solid understanding of the relationship between software
and hardware interaction
Ability to communicate effectively with external and
internal clients for the purpose of data gathering and design
Financial industry interest and experience is a
We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Please contact
us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t
thinking about “financial services” But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company’s approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that
moves the world. As a FORTUNE™ 500 company and one of FORTUNE
Magazine World’s Most Admired Companies for the seventh consecutive
year, we are committed to excellence and purposeful
In this role you will be aligned with solutions to our banking
customers. We deliver comprehensive bank platforms and value-added
products and services for community, mid-tier, and large financial
institutions. We offer flexible technology solutions that enable
financial institutions to quickly align to customers' expectations.
With a modular approach to delivery, financial institutions can
preserve platform investments while delivering both updated
functionality and a consistent experience across channels.
From understanding consumer needs based on the latest research
to analytics and advisory services that help identify growth
opportunities from accounts, payments and industry data, we help
clients access and act on data to create better outcomes
Fiserv bank platforms – Cleartouch, DNA, Precision, Premier,
Signature – enable banks to efficiently manage a wide range of
activities such as account opening, deposits, withdrawals, loans,
customer information management, and general ledger and accounting
tasks. Each Fiserv bank platform has unique capabilities, but they
all help our clients improve customer service and streamline their
We welcome and encourage diversity in our workforce. Fiserv is
an Equal Opportunity Employer
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.
Keywords: Fiserv, Alpharetta , Senior Systems Engineer, Other , Alpharetta, Georgia
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