Business Systems Analyst, Advisory

Company: Fiserv
Location: Alpharetta
Posted on: July 20, 2021

Job Description:

What does a great Business Systems Analyst, Advisory do?

As “the” candidate for the Business Systems Analyst, Advisory (BA) role, you are ready to take on dynamic challenges as a member of our Enterprise Apps Implementation team. Our team provides a unique suite of product addons for online and mobile banking. Your challenge is to lead engagements with our clients, vendors and internal groups. Helping them to strategize, and traverse through the planning and implementation of the various technologies and solutions.

Your responsibilities will include the design, implementation and support of Enterprise Apps Products. You will have a front-line presence with our clients through the entire delivery process, capturing their requests, and translating them into agreed-upon business requirements and design documents. You will assist in mapping the end to end process for Enterprise Apps Products (Link Live, Credit Sense, Alexa and Virtual Banking Assistance).

In this role, you can look forward to:

• Performing business analysis activities, such as requirements analysis, business process modeling, and the writing and performing test cases, business rules, diagrams, and user interface specifications.
• Collaborating with stakeholders and lead requirements-elicitation workshops and evaluating feasibility.
• Articulating the key business problem and provide options for a solution.

You’re the type of person who:

• Has excellent communication (written and verbal) and active listening skills to understand what people say and detect what they might be hesitant to say.
• Is a professional self-starter, who works independent, and understands a sense of urgency when working to bring solutions to clients.
• Has strong self-motivation with excellent time management skills, including ability to work on time sensitive projects.

Basic Qualifications for Consideration:

• 7+ years minimum of technical implementations and basic process engineering experience.
• 5+ plus years prior experience with Digital Products in both end user and administrative functions.
• Experience in writing Business Requirements Documentation.
• Knowledge and experience with 3rd party integrations.
• Experience and knowledge of software testing processes such as writing and performing test plans and test cases.
• Understanding the process of Troubleshooting software systems
• Microsoft Office skills, specifically advanced skills with Excel.

Preferred Qualifications for Consideration:

• Bachelor's degree in Business Administration, Marketing, Computer Science preferred
• Experience with AI and Bots

Keywords: Fiserv, Alpharetta , Business Systems Analyst, Advisory, Other , Alpharetta, Georgia