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Business Systems Analyst, Staff

Company: Fiserv
Location: Alpharetta
Posted on: July 20, 2021

Job Description:

Job Title 

Business Systems Analyst, Staff 

About the Role: 

A Staff Business Systems Analyst at Fiserv plays a key role in defining business needs and functional solutions for Fiserv’s award-winning suite of online banking products. By applying your personal expertise and group facilitation skills to identify, interpret, and define business needs and features, you will be supporting the process to visualize, document, and communicate functional product solutions that impact the daily lives of millions of online banking users. As a Staff BSA you can demonstrate your ability to function independently and be fully responsible for the complete execution of all BSA activities and deliverables for software development projects end-to-end. You will also be provided the opportunity to?work with a wide range of smart and dedicated BSA’s in a Community of Practice across the globe. There will be growth opportunities for you as well, as Fiserv provides both management and technical growth paths.? 

About our Business: 

Fiserv’s Digital Channels business unit develops software solutions that allow banks and credit unions to provide online banking to their customers. Our solutions support online banking on desktop computers, laptops, tablets, and smartphones with a user interface that automatically adapts to each device. In addition to standard banking capabilities, we provide many cutting-edge features, including multi-factor authentication, remote deposit capture, merchant funded offers, and targeted marketing campaigns. 

Essential Job Responsibilities:?? 

  • Quickly learn complex product systems, services, structures, architecture and features, in order to become a subject matter expert 

  • Work within a SAFe Agile Framework as a member of product-line Core Product Teams?and Delivery Teams 

  • Participate as a member of the Core Product Team to collectively plan and drive product releases. Drive Feature Exploration and Release Planning exercises. 

  • Participate as a member of Delivery Teams to supply functional and non-functional requirements, manage a prioritized backlog of feature and user stories (as delegated from the Product Owner), and managing/facilitating various sprint ceremonies 

  • Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities 

  • Document the work items completely and unambiguously, satisfying the needs of development, quality assurance, technical communicators, and other internal customers and stakeholders 

  • Actively strive to provide the highest quality products and services which meet the needs and requirements of your clients 

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. 

Required Qualifications: 

Education: Bachelor’s Degree, Information Technology and/or related field is preferred 

Job Related Experience: 

  • Minimum of 3 years in a Business Analyst or Business Systems Analyst role 

  • Experience in delivering software product?in an Agile/Scrum environment 

  • Experience managing a backlog of?features and?user stories encompassing functional and non-functional requirements 

  • Demonstrated ability to lead a project team through requirements development and release planning processes 

  • Financial service industry experience 

  • Hands on experience with web services and complex system integrations 

Additional Skills/Knowledge: 

  • Demonstrated strong skills in analysis, organization, meeting facilitation, writing, editing, communications, and decision-making 

  • Familiarity with online banking/electronic commerce field 

  • Past experience as a developer would be beneficial 


Who We Are: Architect from Fiserv is a single, end-to-end digital banking solution for retail and business that gives financial institutions the control and flexibility to quickly respond to consumer and business needs. 


Fiserv is an Equal Opportunity Employer/Disability/V 

Keywords: Fiserv, Alpharetta , Business Systems Analyst, Staff, Other , Alpharetta, Georgia

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