Manager, Communications

Company: Fiserv
Location: Alpharetta
Posted on: October 11, 2021

Job Description:

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000 #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the seventh consecutive year.
At Fiserv, our ingenuity and drive to create excellent experiences for our clients begins with teams who embrace bold ideas, a passion to win, foster collaboration and inspire personal and professional growth. As part of our Corporate Communications team, we are seeking a Manager of Communications to support our growing and dynamic team. This is an exciting opportunity to be an integral part of a fast-paced, energetic, global team in the financial tech industry.
Under the direction of communications leaders, the Manager, Communications is responsible for supporting strategic planning and driving execution for global communications programs in support of Fiserv business units and functions in partnership with business unit leaders, HR business partners and the Corporate Communications team.
The team member we are seeking will:
• Craft and develop messaging and materials aligned with the company’s strategy.
• Execute communications campaigns leveraging a broad range of channels, including town halls, webinars, conference calls, social and digital media, video, Intranet and email.
• Develop communications plans, tools and resources for enterprise-wide initiatives.
• Assess stakeholders and their needs, key communication channels, and business culture to create new channels that reach and inform audiences.
• Continuously measure channel effectiveness and refine as needed.
• Proactively build and manage relationships with internal stakeholders and subject matter experts across geographies and disciplines.
• Evaluate and assess existing communication vehicles; identify and determine most effective and efficient methods to deliver and reinforce strategic messages using insights gained through metrics and surveys.
• Partner with communications peers and cross functional partners to develop editorial calendars and related content for appropriate communication vehicles
• Provide communications counsel to key stakeholders.
• Develop effective communications vehicles that drive alignment and increase awareness of the company’s aspiration, purpose, values
• Foster connection to Fiserv brand and solutions for internal and external audiences
• Collaborate and build partnerships in a matrixed environment and manage multiple projects under tight deadlines
• Possess a flexible, adaptable and can-do attitude and client-focused approach

Basic Qualifications for Consideration:
• Bachelor’s degree in Communications, Journalism, Business or related field.
• 6+ years of relevant communications experience, preferably with a global technology company
• Excellent writing and editing skills and strong knowledge of AP style. (Writing samples required.)
• Polished verbal communicator and presenter
• Experience developing and executing creative, effective approaches to communication challenges
• Experience providing communications counsel to business executives
Preferred Qualifications:
• Experience with and strong working knowledge with various email automation tools and SharePoint administration
• Fluency with MS Office 365 tools including Word, PowerPoint and Excel

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Keywords: Fiserv, Alpharetta , Manager, Communications, Other , Alpharetta, Georgia