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Operations MGR TPCA

Company: Change Healthcare Inc.
Location: Alpharetta
Posted on: November 18, 2021

Job Description:

Overview of Position Responsible for effectively managing operations and delivering a high level of customer service to a specific facility or multiple facilities within a geographic region. The manager is responsible for ensuring that each facility runs smoothly and meets all budget goals. Reporting to the Senior Manager, this role is responsible for leading a team of Resolution Specialists and/or Patient Benefit Advocates to ensure the highest level of customer service possible to assigned accounts. This role works collaboratively with local leadership at the customer sites and with other leadership across Change Healthcare. What will be my duties and responsibilities in this job? * Receives assignments in the form of objectives with goals and the process by which to meet goals. * Provides direction to employees according to established policies and management guidance. * Administers company policies that directly affect subordinate employees. Recommends changes to unit or sub-unit policies. * Management reviews quality of work and productivity to measure meeting of objectives. * Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action. * Erroneous decisions or failure to achieve results will cause delays in schedules. * Frequently interacts with subordinate supervisors and functional peer groups. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules. * Provides direct supervision to professional individual contributors and/or skilled, support individual contributors (e.g., technicians, designers, support personnel). Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems. What are the requirements needed for this position? * 3-4 years revenue cycle management experience * Bachelor's Degree, preferred * Requires 20% travel What other skills/experience would be helpful to have? * Excellent communication skills * Experience working in a hospital setting What are the working conditions and physical requirements of this job? General office duties and conditions * 3-4 years revenue cycle management experience * Bachelor's Degree, preferred * Requires 20% travel * Sitting for extended periods of time * Sitting in front of the computer for extended periods * Leading and attending multiple conference calls throughout the day both internally and externally. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! COVID Mandate As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment. As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved. Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information. Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare Inc., Alpharetta , Operations MGR TPCA, Other , Alpharetta, Georgia

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