AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Windows Support

Company: MATRIX Resources
Location: Alpharetta
Posted on: January 11, 2022

Job Description:

Our client is seeking experienced Desktop Technical Support consultants for a long-term contract position to work on the north side of town (Alpharetta, Milton, Roswell, Johns Creek). In this role, you will provide on-site end-user computing support including investigating, troubleshooting and resolving hardware, software, network, and instructional technology incidents.

MUST be high-energy, polished, and articulate
Experience with Microsoft support, SCCM, MDM (any tools), ideally Teams support as well.

Responsibilities:
Provide assistance to schools in troubleshooting IT technology in classrooms, media centers, admin facilities, and support offices.
Manage service requests through the ticketing system, meeting Service Level Agreements (SLA) including response time and resolution time.
Communicate bi-directionally regarding the status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators, and schools through the incident tracking software.

Keywords: MATRIX Resources, Alpharetta , Windows Support, Other , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds