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Help Desk Support Specialist

Company: Solomon Page
Location: Alpharetta
Posted on: January 11, 2022

Job Description:

Our client, in the banking industry, is looking for multiple candidates to join their IT support team. The successful candidates will have a strong understanding of technology, excellent communication skills, and have the ability to work in a high-volume environment. We are seeking candidates who are local to Alpharetta, GA and are available to start working on-site right away.
Responsibilities:

  • Act as a first point of contact for users calling the helpdesk line
  • Resolving issues related to enterprise software and hardware
  • Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
  • Installs, modifies, cleans up, run diagnostic programs, and repairs computer hardware/ peripherals and software
    Qualifications:
    • 2+ years of IT support experience
    • High School Diploma required, secondary education is a plus
    • Excellent customer service skills
    • Ability to diagnose the cause of technical problems
    • Ability to work varying shifts including nights, weekends, and holidays
    • Fully vaccinated, Our client is requiring all employees working in onsite positions to be fully vaccinated against Covid-19. Proof of vaccination will need to be provided if an offer is extended.
      If interested in furthering your IT career, please apply.
      The Solomon Page Distinction
      Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
      About Solomon Page
      Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.
      Opportunity Awaits.

Keywords: Solomon Page, Alpharetta , Help Desk Support Specialist, Other , Alpharetta, Georgia

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