Patient Coordinator

Company: Vein Clinics of America, Inc.
Location: Alpharetta
Posted on: January 13, 2022

Job Description:

JOB RESPONSIBILITIESGreet patients and help deliver a world-class patient-centric experienceAssist with patient schedule management, including but not limited to: scheduling patient protocols and next appointments, following-up on patient journey tracking reports and dashboardsSubmit and follow-up on cases for authorization and prepare clinic's chart prepFacilitate daily patient clinic processing (Check-In/Out), process patient collectionsCoordinate medical record requests with Home OfficeReview insurance and financial details with patientsProvide responsive communications with Home Office and timely patient follow-up communicationsPerform welcome phone calls and/or emails to new consultsComplete clinic's daily open/close procedures following Company policyProvide coverage for other clinics, as assignedAssume clinic leadership role in absence of Practice Manager, as assignedGive support in achievement of clinic performance objectives (KPIs) and clinic financial goalsPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time without notice.TRAVEL REQUIREMENTSLocal travel between clinics may be required occasionally.SKILL REQUIREMENTSExcellent customer service skillsProficient in Microsoft Word, Excel, OutlookComfortable navigating and learning medical softwareStrong organizational skillsExcellent communication skills, both verbal and writtenEDUCATIONHigh school diploma requiredEXPERIENCERequired:1 year medical office experience requiredPreferred:Experience with preauthorization/ verification preferredExperience as medical receptionist preferredExperience with EMR preferred

Keywords: Vein Clinics of America, Inc., Alpharetta , Patient Coordinator, Other , Alpharetta, Georgia