Help Desk Support Specialist

Company: Solomon Page
Location: Alpharetta
Posted on: January 15, 2022

Job Description:

Our client, in the banking industry, is looking for multiple candidates to join their IT support team. The successful candidates will have a strong understanding of technology, excellent communication skills, and have the ability to work in a high-volume environment. We are seeking candidates who are local to Alpharetta, GA and are available to start working on-site right away.

Responsibilities:

• Act as a first point of contact for users calling the helpdesk line
• Resolving issues related to enterprise software and hardware
• Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs, and repairs computer hardware/ peripherals and software
  Qualifications:
  
  • 2+ years of IT support experience
  • High School Diploma required, secondary education is a plus
  • Excellent customer service skills
  • Ability to diagnose the cause of technical problems
  • Ability to work varying shifts including nights, weekends, and holidays
  • Fully vaccinated, Our client is requiring all employees working in onsite positions to be fully vaccinated against Covid-19. Proof of vaccination will need to be provided if an offer is extended.
    If interested in furthering your IT career, please apply.
    
    The Solomon Page Distinction
    
    Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
    
    About Solomon Page
    
    Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , Twitter , and LinkedIn .
    
    Opportunity Awaits.
    #AFRON

Keywords: Solomon Page, Alpharetta , Help Desk Support Specialist, Other , Alpharetta, Georgia