Senior Administrator, IT Infrastructure Administration

Company: IHG
Location: Alpharetta
Posted on: May 6, 2022

Job Description:

About us
Bringing True Hospitality to the world.We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG -, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips.We're growing; grow with us.
Your day to day
KEY RESPONSIBILITIESJob Summary - (Role Summary)The Windows Sr Administrator IT Infrastructure Administration responds to real-time alert for device health, application health, stability, and performance, this includes participating and potentially leading outage and degraded performance incidents/problems. The Sr Administrator IT Infrastructure Administration contributes to the continuous improvement of infrastructure monitoring systems while maintaining a set of standards and fix violations. The Administrator IT Infrastructure Administration is an experienced individual contributor on a project/work team.Essential Duties and Responsibilities - (Key Activities)

• Maintain infrastructure devices including performing OS/Hardware/Virtual Machine upgrades, physical replacement, standards compliance and vulnerability research/mitigation.
• Proactively monitor infrastructure resource utilization and maintain capacity management planning.
• Compile statistics and build reports on network/application performance.
• Expected to give guidance and may lead on infrastructure configuration management standards.
• Perform scheduled/planned and emergency approved change implementation and validations
• Participate and may lead the Post Outage Review process researching documentation around major incident with root cause analysis, follow up activities and lessons learned.
• Develop and maintain operational procedure documentation and infrastructure diagrams.
• Expected to work directly with engineering teams for advanced troubleshooting/research on incident resolution and small project implementations.
• Serves as an escalation point for tier 2 support for complex solution resolution and responsible for root cause analysis (may involve some on call responsibilities). Document/track/manage issues and resolutions.
• Contact vendors and other 3rd party businesses for trouble/ticket reporting.
• Coordinate with infrastructure resources (network, systems, storage, database) to implement changes including building configurations.
• Coordinates the continuous improve infrastructure monitoring systems. Adjust and add proactive alerts and statistics.
• Participates in a 24-hour on-call support for emergency issues.
  What we need from you
  Education -Bachelor's in a relevant field of work or an equivalent combination of education and work related experience.Microsoft certifications such as MCSE/MCSA/MCITPExperience -Typically, a minimum of 7+ years of progressive work-related experience with Windows and Microsoft related server applications demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.
  Technical Skills and Knowledge -
  • Advanced knowledge and experience maintaining, upgrading, and configuring Windows Servers, GUI/Core, including Windows 2012 R2 and 2016.
  • Advanced knowledge and experience with Microsoft core applications such as Active Directory, DNS, Certificate Services, AD replication, DHCP, etc.
  • Experience and knowledge with third party applications that run in Microsoft environment such as Citrix, VEEAM, etc.
  • Experience and knowledge of backup process and best practices.
  • Demonstrated analytical and problem-solving skills with ability to correlate cross-platform technologies.
  • Advanced knowledge and experience in Windows and SQL clustering such as SQL AlwaysOn Availability Groups.
  • Knowledge and experience with Microsoft System Center Configuration Manager (SCCM) and best patching practices
  • Team Player and strong communication skills
  • Ability to handle multiple priorities
  • Familiarity with the software development life cycle from conception through implementation.
  • Infrastructure/Operating System command line experience including (not limited to) PowerShell commands. PowerShell scripting experience is highly desired.
  • Experience with Linux operating Systems is a plus.
  • Advanced Experience and Knowledge in VMWare, public and private cloud and virtualization technology is a plus.
  • Experience in cloud computing technologies with Amazon Web Services and Google Cloud Platform is a big plus.
  • Experience with large scale server configuration management tools such as Chef is desired.
    What we offer
    We'll reward all your hard work with a great salary and benefits - including great room discount and superb training.Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.Not Applicable for Colorado applicants.
    Job Reference: USA22237

Keywords: IHG, Alpharetta , Senior Administrator, IT Infrastructure Administration, Other , Alpharetta, Georgia