Product Operations Coordinator

Company: LexisNexis Risk Solutions Group
Location: Alpharetta
Posted on: June 20, 2022

Job Description:

Job entails calling law enforcement agencies to inquire about reports that are being requested for Insurance clients. Demonstrates a conceptual understanding of the procurement of records for insurance purposes. Applies this understanding in the performance of routine and recurring assignments such as reviewing, compiling, acquiring, organizing, and maintaining records.Accountabilities:

• Researches and reviews requests and police records information from websites, various internal and external databases.
• Accurately fulfills, edits, and/or modifies requests for police records to ensure compliance with company standards and completeness of order for product delivery.
• Performs additional research as required to meet customer expectations, and demonstrates ability to meet and/or exceed established departmental goals for productivity and accuracy.
• Performs outgoing calls to agencies regarding requests
• Answers incoming calls from law enforcement agencies regarding requests Qualifications:
  • HS Diploma required, some college in related field preferred.
  • Experience in Criminal Justice, Insurance Claims, Call Center and/or police departments a plus.
  • Excellent communication skills;
  • Ability to learn quickly and work in production based environment
  • Windows and MS Office Experience (required typing 40 wpm; preferred 65 wpm)
  • works well in a team environment

Keywords: LexisNexis Risk Solutions Group, Alpharetta , Product Operations Coordinator, Other , Alpharetta, Georgia