CRM Specialist

Company: Exide Technologies
Location: Alpharetta
Posted on: June 22, 2022

Job Description:

Overview Stryten Energy is looking for a highly motivated and experienced CRM Specialist to join our team with primary responsibility for sales analytics, reporting and Salesforce support. The position will be based in our Alpharetta, GA office. We need a creative and highly skilled person to help us deliver innovative business solutions for our Customers and Sales team. The position will work collaboratively with Sales Operations, Finance, IT & HR delivering detailed reporting for commissions and customer rebates as well Salesforce support across the business. The ideal candidate should be an expert Excel user, detailed oriented, highly analytical and have a good understanding of the Stryten business. Responsibilities Create and manage reporting and analytics to support the sales agents/dealers with their commissions and customer rebates that occur monthly, quarterly and yearly Create and maintain reports using report builder in Salesforce.com, Excel, DataWarehouse, Tableau and Conga Administer the Salesforce.com CRM application Administer other applications built on the force.com platform (i.e CPQ, Servicemax) Maintain platform user roles, security, profiles, deactivations and new user set up Develop, maintain and perform processes to continuously monitor user data and integrity in platform applications Document changes in design and implantation of Salesforce.com Manage ongoing support requests and administrative needs Manage and support user needs for InContact including reporting, data downloading into Salesforce.com and new user set up Support and manage company employee directory Qualifications Bachelor's degree in business or related field preferred Strong analytical skills with track record of providing effective data analysis Effective verbal, written communication and presentation skills Expert (or becomes an Expert) with JDE, Salesforce.com, Excel & Sales Cubes Be an agent of change A high degree of flexibility, be extremely organized and detail oriented Ability to multi-task, prioritize a variety of tasks and meet deadlines Ability to work collaboratively with Customers, Sales Operations, Finance, Marketing, Legal, IT & Supply Chain teams Experience with PowerPoint, Word and other MS Products EEO Statement Stryten Energy is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. About Statement Stryten Energy helps solve the world's most pressing energy challenges with a broad range of energy storage solutions across the Essential Power, Motive Power, Transportation, Military and Government sectors. Headquartered in Alpharetta, Georgia, we partner with some of the world's most recognized companies to meet the growing demand for reliable and sustainable energy storage capacity. Stryten powers everything from submarines to subcompacts, warehouses, distribution centers, cars, trains and trucks. Our stored energy technologies include advanced lead and lithium batteries, intelligent chargers and cloud-based software that keep people on the move and supply chains running. An industry leader backed by more than a century of expertise, Stryten has The Energy to Challenge the status quo and deliver top-performing energy solutions for today and tomorrow. Learn more at stryten.com. Job Locations GA-Alpharetta Requisition ID 2022-3425 Category Sales Position Type Regular Fulltime Address 3700 Mansell Road Postal Code 30022 #stryten

Keywords: Exide Technologies, Alpharetta , CRM Specialist, Other , Alpharetta, Georgia