Delivery Specialist

Company: Angela Krause Ford
Location: Alpharetta
Posted on: August 7, 2022

Job Description:

Job DescriptionProvide the best customer service experience and make the final event of the customer experience memorable.Our new Ford vehicles, as well as many of our pre-owned vehicles, have a lot of technology for customers to learn. We need to be able to set up our clients for the best ownership experience. In the current high tech, connected technology environment, the client experience will be enhanced through Ford Pass activation.Job Responsibilities

• Explains all vehicle features and configures all personalized settings including phone pairing, preferred radio stations, navigation, Apple CarPlay and seating preferences
• Connect Ford Pass Modem
• Enroll in Ford Pass Rewards and set Angela Krause Ford as preferred dealer
• Prepares vehicle for delivery by filling with gas and delivering to the detail department for clean for delivery
• Provides quality control after each clean for delivery to ensure guest satisfaction
• Take delivery photo for customer and post to Angela Krause Ford social media
• Facilitate remote deliveries when needed
• Complete follow up calls to thank customers for their business and ensure customer satisfaction
• Provide the client with a contact list including our Abra body shop and service departmentQualifications
  • Must be at least 18 years of age
  • Must have valid driver's license
  • Must pass both drug screen and background check
  • Must have great customer service and communication skills
  • Must be driven, hard working, and willing to continuously learnBenefits
    • Health Insurance covered 100% by employer
    • Discounts on products and services
    • Career advancement opportunities, promote from within
    • Continued education, manufacturer hands on and web based training
    • Clean and professional work environment
    • Free lunch on Saturdays
    • 401(K)
    • Paid Holidays
    • Paid Vacation and Personal Days
    • Basic Life Insurance
    • Accident and Critical Illness Insurance

Keywords: Angela Krause Ford, Alpharetta , Delivery Specialist, Other , Alpharetta, Georgia