Customer Support/Account Representative
Company: Hired by Matrix
Posted on: January 23, 2023
If you want more than just an assignment and to work with an
organization that values your contribution to our growth AND has
deployed a proprietary Consultant Appreciation Program (CAP) to
continue to support your job search efforts in the
future........Hired by Matrix could be just what you need. We are a
distributed organization working with some of the premier Fortune
500 organizations across the US in multiple verticals and
disciplines. If you embrace positive culture, a dynamic teaming
approach, robust benefits, 401k matching, paid time off, and want
more than just your next assignment........we are a great
Hired by Matrix has been providing talent solutions to help
organizations enhance team capacity for decades. As a full-service
search firm, we have partnered with companies across industries,
including Financial Services, Fintech, Consumer Goods and Services,
Security and Logistics, Pharmaceutical / Biotech, Technology,
Automotive, Engineering, and Healthcare.
- Establish and maintain effective relationships to deliver
world-class service to clients.
- Handle incoming phone calls from financial advisors and branch
employees related to Retirement Services.
- Utilize various internal and external resources and tools to
provide information and resolve issues.
- Follow established procedures to route processing requests to
the appropriate processing teams and to escalate inquiries for
- Meet team and department service goals as established by MSSN
- Attention to detail.
- Ability to multi-task and manage time effectively.
- Ability to establish and maintain positive client
- Ability to diagnose and solve problems creatively.
- Ability to recognize and diffuse potential issues and/or
- Excellent communication (written and oral) and listening
- Desire and ability to learn quickly and apply knowledge to
- Bachelor's degree or minimum 2 years of financial industry
- Experience related to retirement products is preferred but not
- Current or past Series 7 preferred but not required.
- Bachelor's degree preferred.
Please submit your resume for consideration. Once submitted, feel
free to contact Nidhi at 718-540-9668 -for additional
Approx. Duration: 9 months
About Hired by Matrix
Hired by Matrix, Inc., founded in 1986, is a certified Woman-Owned
Business Enterprise (WBE) dedicated to providing the highest
quality of job opportunities to our candidates and staffing
services to our clients. We are a full-service staffing firm with
experience recruiting and delivering for IT, Accounting & Finance,
Administrative & Clerical, Clinical & Scientific, and Marketing
disciplines. Our long history in the staffing industry and
dedication to excellence are the key differentiators that have
fueled our success for over 30 years.
Hired by Matrix offers our contract professionals competitive
salaries, benefits after 60 days, and a 401k option with a company
match after one year.
Equal Opportunity Employer
We work hard to match our candidates with the right career
opportunities. So, let us find you a #MatrixMatch so you can reach
your career goals!
Connect with us on LinkedIn and see how we can impact your
Hired by Matrix Career Center:
Keywords: Hired by Matrix, Alpharetta , Customer Support/Account Representative, Other , Alpharetta, Georgia
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