L2 Production Support
Company: TATA Consulting Services
Location: Alpharetta
Posted on: January 24, 2023
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Job Description:
Must have prior working knowledge in any of the following areas:
UNIX/PL/SQL/Mainframe with minimum 2 years experience in Mainframe
and 4 years experience in Application support L2 production Support
with strong performance. Application L2 Production Support
associate, who will perform following Responsibilities and Duties:
1.Work with Development team to understand the new changes being
deployed and convey to internal ASG Team 2.Coordinate with offshore
team to Perform UAT of the key items that are in scope for support
3.Coordinate with offshore team to handle production support which
includes regular application Business As Usual and Deployment
support for the new change being deployed 4.Create and provide
weekly status to client on BAU, deployment and release activities
5.Handle incident and problem management 6.Conduct internal
knowledge sharing sessions 7.Update knowledge articles and related
documents
Keywords: TATA Consulting Services, Alpharetta , L2 Production Support, Other , Alpharetta, Georgia
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