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L2 Production Support

Company: TATA Consulting Services
Location: Alpharetta
Posted on: January 24, 2023

Job Description:

Must have prior working knowledge in any of the following areas: UNIX/PL/SQL/Mainframe with minimum 2 years experience in Mainframe and 4 years experience in Application support L2 production Support with strong performance. Application L2 Production Support associate, who will perform following Responsibilities and Duties: 1.Work with Development team to understand the new changes being deployed and convey to internal ASG Team 2.Coordinate with offshore team to Perform UAT of the key items that are in scope for support 3.Coordinate with offshore team to handle production support which includes regular application Business As Usual and Deployment support for the new change being deployed 4.Create and provide weekly status to client on BAU, deployment and release activities 5.Handle incident and problem management 6.Conduct internal knowledge sharing sessions 7.Update knowledge articles and related documents

Keywords: TATA Consulting Services, Alpharetta , L2 Production Support, Other , Alpharetta, Georgia

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