Implementation Specialist - HOTELS/RESORTS PMS
Company: Agilysys
Location: Alpharetta
Posted on: March 16, 2023
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Job Description:
* Consult with Project Management regarding operational
considerations and configuration of systems to support customer
requirements. Make recommendations to utilize full advantages of
Agilysys product line while maximizing operational efficiencies
* Identify and manage project scope. Ensure that all parties are
aware of required project tasks and milestones. Work with Project
Management to manage project risks and establish effective
communication plan for escalation process and provide
solutions.
* Gather site requirements, review and recommend operational design
as it pertains to installation preparedness to Project
Management.
* Configure and test system configuration in order to maximize
efficiency and provide operational consistency.
* Work with Project Management and Integration Team to ensure all
applicable interfaces and integration components are scheduled and
tested.
* Prepare training materials and conduct training sessions.
* Live monitor operations by providing end user assistance for the
various business cases where the Agilysys product line is
implemented.
* Coordinate with the client teams to develop processes,
procedures, and documentation to enhance our implementation and
training services.
* Develop detailed project documentation upon completion of project
to ensure that the Customer Care team has all relevant information
to handle support for client going forward.
* Other duties as assigned.
* This role requires a minimum of 90% travel
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Must be willing to complete all license applications, background
checks, security checks and/or any other documentation and provide
copies of any identification documents required by any State,
Federal or Tribal governmental agency to maintain compliance with
their laws and to successfully perform in the role.
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The information on this description has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to this job. Conditions may require the Company to modify this job
description and the Company reserves the right to exercise its
discretion to make such changes.
Agilysys is an equal opportunity employer. In compliance with
Federal and State EEO laws, qualified applicants are considered for
all positions without regards to race, color, gender, religion,
national origin, ancestry, place of birth, age, marital status,
sexual orientation, disability, or veteran status.
EEO/AAP Employer
M/F/V/D
Keywords: Agilysys, Alpharetta , Implementation Specialist - HOTELS/RESORTS PMS, Other , Alpharetta, Georgia
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