Inbound Scheduler Representative- ONSITE IN ALPHARETTA, GA
Company: RemX Specialty Staffing
Location: Alpharetta
Posted on: March 20, 2023
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Job Description:
Do you have customer service experience or looking for an entry
level call center opportunity? Please review the details below and
apply!
THIS IS AN ONSITE OPPORTUNITY (NOT REMOTE)
Worksite Location: Alpharetta, GA
MUST LIVE IN THE ALPHARETTA, GA AREA
Wage: $15.50/hour; $16.00 per hour with call center or healthcare
experience (Bilingual pay increase)
Description
Scheduler will be responsible for providing a world class patient
and family centered experience across the continuum that
contributes to the customer satisfaction/retention, exceptional
quality/value, and financial health in a high performance contact
center environment. This position requires high quality customer
service assistance when responding to inquiries pertaining to a
variety of clinics under the SEMG umbrella. Schedulers will be
responsible for scheduling and registering appointments for SEMG
utilizing all available informational tools. Calls may consist of
requests for appointment scheduling and/or registration of
SEMG.
Job Duties:
Maintains positive patient relations and represents the practice in
a professional, friendly and patient-focused manner
Answer calls in a timely manner
Schedules new and return patients not recently sent into the office
for appointment
Adheres to appropriate Compliance policies and procedures
Provides necessary documentation to patients for upcoming
appointment.
Maintains medical records in compliance with state and federal
regulations
Effectively contribute to increasing Customer Satisfaction scores
(meet qualitative objectives)
Minimum Required Education, Experience & Skills
Keywords: RemX Specialty Staffing, Alpharetta , Inbound Scheduler Representative- ONSITE IN ALPHARETTA, GA, Other , Alpharetta, Georgia
Click
here to apply!
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