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Implementation Specialist Role

Company: Cultura Technologies
Location: Alpharetta
Posted on: September 15, 2023

Job Description:

The company where you can make an impact and bring value.

Job Summary:
Greenstone Systems is looking for an experienced, self-driven Implementation Specialist to join our team! As an Implementation Specialist, you will be responsible for configuring new and existing implementations, training customers on effective use of the software, and consulting with clients on system changes. The ideal candidate will have experience and passion in the Agricultural industry and understand Ag business.

Job Description:

Key Responsibilities:

  • Meet with customers to perform an initial assessment, discuss goals, and strategize methods for system implementation
  • Ensure effective hand-off from Sales, clearly understanding the customer's value proposition
  • Execute implementation tasks efficiently and effectively
  • Ensure effective hand-off to Support, to ensure customer's configuration and key businesses processes are documented
  • Document business processes
  • Document system data flow and mapping
  • Perform customer data conversions including documentation and testing
  • Seek understanding of complex issues and take the necessary steps to solve the problem in a timely manner
  • Communicating new opportunities to Sales
  • Identify and communicate any project risks in a timely manner to the project manager Key Skills and Competencies
    • Strong knowledge of the software and applications
    • Technical knowledge and experience
    • Excellent leadership and confidence giving others direction
    • Customer focus
    • Attention to detail with strong research capabilities
    • Active listening
    • Problem-solving
    • Strategic and analytical thinking
    • Excellent leadership and confidence giving others direction
    • Excellent Communication Skills - written and oral Travel:
      • Travel will be expected up to 50% - 75%. Required Education
        • Bachelor's degree in a Business/Management, Accounting, or another technical discipline. Required Experience
          • 1+ years working as an implementation specialist for an ERP Software
          • Good understanding of accounting principals Preferred Experience
            • 3+ years in an Implementation Role for an ERP Software
            • Agricultural Background
            • AGRIS Software Knowledge

              *This is a remote opportunity; can work anywhere in the US*

              Worker Type:

              Number of Openings Available:

Keywords: Cultura Technologies, Alpharetta , Implementation Specialist Role, Other , Alpharetta, Georgia

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