call center rep - temp to hire

Company: Randstad
Location: Alpharetta
Posted on: November 19, 2023

Job Description:

call center rep - temp to hire.

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  alpharetta , georgia
  
  
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  posted 10 days ago
  
  
  job details
  summary
  
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    $18 - $19.50 per hour
    
    
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    temp to perm
    
    
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    no requirements
    
    
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    category office and administrative support occupations
    
    
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    referenceAB_4386963
    
    
    job details
    PROFESSIONAL CALL CENTER CUSTOMER SERVICE REPRESENTATIVES NEEDED FOR A FORTUNE 100 FINANCE COMPANY NEW CORPORATE LOCATION NEAR THE AVALON TRAINING BEGINS - NOVEMBER 29th $18 (w/o 4 yr degree) - $19.50 (with 4 yr degree) Will be assisting customers with bringing accounts current and any other account related questions. Shifts will fall between the hours of 8am - 8pm, M-F (with some rotating Saturdays from 8am - 12pm which will be considered OT Client will consider hiring "TOP PERFORMERS" after 7 months ONCE PERM YOU WILL RECEIVE:
    
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      Full benefit package
      
      
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      Auto discounts
      
      
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      Pay increase
      
      
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      Hybrid schedule
      
      
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      Full gym access on site
      
      
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      Tuition reimbursement
      
      
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      Holiday pay
      
      
      Also, there is room for growth within the company as well MUST PASS CLIENTS BACKGROUND SCREENING PROCESS
      salary: $18 - $19.5 per hour
      shift: First
      work hours: 8 AM - 8 PM
      education: No Degree Required
      Responsibilities
      Job Duties:
      
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        Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available
        
        
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        Process payments and payoffs
        
        
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        Perform miscellaneous task as assigned
        
        
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        Adheres to appropriate Compliance policies and procedures
        
        
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        Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
        
        
        Skills
        
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          Customer support
          
          
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          Customer Relations
          
          
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          Typing Skills
          
          
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          Telephone Etiquette
          
          
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          Customer Service
          
          
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          Active Listening
          
          
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          Follow-up
          
          
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          Call Center Support
          
          
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          Empathy
          
          
          Qualifications
          
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            Years of experience: 2 years
            
            
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            Experience level: Experienced
            
            
            Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
            Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
            At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
            Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
            get in touch
            we are here to help you with your questions.
            KD
            kenneth davis
            
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              +1 404 887 4232 (tel:+1 404 887 4232)
              
              
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              Kenneth.Davis@randstadusa.com
              
              

Keywords: Randstad, Alpharetta , call center rep - temp to hire, Other , Alpharetta, Georgia