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Loan Ops File Control Specialist

Company: Synovus Financial Corp.
Location: Alpharetta
Posted on: April 18, 2019

Job Description:

Job Summary:
Under limited supervision, responsible for the review of commercial and consumer loan documentation in a post closing environment. Works with bank team members to resolve problems, manage change, enhance system efficiency and instruct team members and/or customers on proper procedures.

Job Duties and Responsibilities:

* Reviews loan documents to ensure documentation is approved an in compliance with regulations and company policy.

* Conducts reviews of perfected loan documents to verify accuracy and compliance with regulations and bank policy.

* Provides customer service support primarily to internal customers; performs file research and review to provide answers to customer inquiries or directs questions to the appropriate team member or department for response.

* Maintains knowledge of current lending policies, procedures and regulation; stays abreast of variations in laws across state boundaries; attends and completes all necessary training.

* Accurately enters collateral data into collateral management system.

* Reviews financials, loan approvals and all credit related forms to ensure loan closed in compliance to the Synovus loan policy.

* Problem solves; researches issues, handles complex customer/team member questions or issues, makes timely decisions related to workflow and/or procedures.

* Remains up-to-date on all documentation, regulatory, and lien perfection requirements in order to ensure loan quality.

* Cross-trains on all area support duties.

* Provides support to bank personnel, other support functions or roles.

* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.

* Performs other related duties as assigned.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer supporting diversity in the workplace. Minimum Education: High School Diploma or completion of GED. Associates degree is preferred.

Minimum Experience: Two (2) years experience in credit/lending environment
Required Knowledge, Skills, & Abilities:

* Solid knowledge of lending practices, processing, compliance and documentation.

* Proficient using Microsoft Office applications such as Excel, Word, PowerPoint as well as PC/Windows knowledge

* Attention to detail for accurate and timely completion of documents/financial entries/recording submissions

* Ability to learn and apply the terminology, methods, concepts and regulations that govern credit and loan operations

* Professional communication skills

* Basic knowledge of balancing or bookkeeping

Keywords: Synovus Financial Corp., Alpharetta , Loan Ops File Control Specialist, Other , Alpharetta, Georgia

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