AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Customer Solution Tech Support

Company: Mommy Jobs On Line
Location: Alpharetta
Posted on: June 13, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 Mbps download and 2.5 Mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service W.A.H Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBrenda on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs On Line, Alpharetta , Customer Solution Tech Support, Other , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Food Runner _ Local Motvies Grand Opening- AM& PM - - (19001685)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International
Location: Alpharetta
Posted on: 06/17/2019

Telecommute Business Development Specialist
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Cleveland
Posted on: 06/17/2019

Home Health Aide/CNA
Description: Do you have a passion to serve others With a desire to make a positive difference in the lives of the clients you serve Well you have come to the right place. Divine Home Nursing, LLC is an agency that (more...)
Company: Divine Home Nursing, LLC
Location: Alpharetta
Posted on: 06/17/2019


Otolaryngology-100% Profit at the end of the year in SW Georgia
Description: The Otolaryngology opportunity is a Hospital employed position. It is a hospital-owned physician practices but you are treated
Company: Medical On Demand
Location: Alpharetta
Posted on: 06/17/2019

Helping Blind & Visually Impaired People With Daily Tasks " Without Leaving Your Home!
Description: You don 039 t just want a job and you 039 re seeking an adventure See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your help and expertise (more...)
Company: Mommy Jobs Online
Location: Alpharetta
Posted on: 06/17/2019

Data Entry Form Submitter
Description: Data Entry Form Submitter / Entry Level Mommy Jobs Online mommyjobsonline.com is now seeking Data Entry Form Submitters to work a flexible weekly work schedule. The type of work you will be doing is (more...)
Company: mjolstaffingdonnayale123@gmail.com
Location: Alpharetta
Posted on: 06/17/2019

Babysitter Needed For 2 Children In Cleveland
Description: Cleveland family needs
Company: Care.com
Location: Cleveland
Posted on: 06/17/2019

Now Hiring
Description: Solid 24 year old company is seeking individuals with a desire to help others join our growing team Duties include but not limited to
Company: Shelton Career Center
Location: Alpharetta
Posted on: 06/17/2019

Clinical Coding
Description: We are a fast-growing tech company that provides a SaaS-based healthcare analytics platform for medical records analysis and targeted solutions for HEDIS Hybrid, Medicare and Exchange Risk Adjustment (more...)
Company: Mommy Jobs Online
Location: Alpharetta
Posted on: 06/17/2019

Training and Benefit Specialist Working from HOME!
Description: Elite Nationwide Discount Healthcare and Dental Benefits Company Seeks Customer Service Reps to talk
Company: Living Healthy
Location: Cleveland
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds