AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Alpharetta
Posted on: June 14, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLDanielleG when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Alpharetta , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Glaucoma &Comprehensive Ophthalmologist
Description: The practice has multiple locations around Marietta, Buford, Cumming area. The location closest to Atlanta is about 20 minutes away. It is a very progressive, mid-sized practice, privately owned, structured, (more...)
Company: ETS Vision
Location: Alpharetta
Posted on: 06/19/2019

Hair stylist - Work Evenings & Weekends
Description: Make more money with free booth rental and have consistent customers. Job Responsibilities br As a hairstylist,
Company: Haynes Bridge Village-LSGF
Location: Alpharetta
Posted on: 06/19/2019

Entry Level Specialist
Description: Millions of people all over the US are making money online With just a computer or a smart phone.
Company: Career Division
Location: Alpharetta
Posted on: 06/19/2019


Customer Solutions Tech Support
Description: You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and (more...)
Company: Mommy Jobs Online
Location: Alpharetta
Posted on: 06/19/2019

Looking for a career from home?
Description: Looking for a NEW and professional career Want to use your customer service skills while working at home We are looking for detail-oriented, hard-working, self-motivated
Company: Professional Career Advantage
Location: Alpharetta
Posted on: 06/19/2019

Front Desk Supervisor
Description: Moxy Hotels Atlanta Midtown 53 14th Street Atlanta, Georgia, 30309 United States Front Desk Supervisor What Makes a McKibbon Hotel Front Desk Supervisor As a key member of the property leadership team, (more...)
Company: McKibbon Hospitality
Location: Alpharetta
Posted on: 06/19/2019

Interviewing Now
Description: We are strong and fast-growing company looking for people that enjoy working with others. If you have an upbeat
Company: Garcia Healthcare
Location: Alpharetta
Posted on: 06/19/2019

Product Demonstrator
Description: Part Time Event Specialist br br Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right (more...)
Company: Advantage Solutions
Location: Cleveland
Posted on: 06/19/2019

Hair Stylist - Licensed - CLEVELAND, TN-4462 Frontage Road, 37312
Description: Sport Clips is hiring Licensed Hairstylists, Cosmetologists and Barbers in our rapidly growing, exciting, fast-paced salons JOB DESCRIPTION Sport Clips is the nation's leading Men's and Boys' hair care (more...)
Company: Sport Clips
Location: Cleveland
Posted on: 06/19/2019

Get New Painting Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Cleveland
Posted on: 06/19/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds