AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Customer Solution Tech Support

Company: Mommy Jobs On Line
Location: Alpharetta
Posted on: August 15, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 Mbps download and 2.5 Mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service W.A.H Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBrenda on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs On Line, Alpharetta , Customer Solution Tech Support, Other , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Company Truck Driver
Description: CDL-A COMPANY TRUCK DRIVER JOBS br br Newly Increased Pay And Top Miles---Find More At Freymiller br Get on board with a carrier that combines old-school trucking with modern respect At Freymiller, (more...)
Company: Freymiller
Location: Alpharetta
Posted on: 08/23/2019

Sr. Executive
Description: Unlock Your Career Potential: Support at
Company: ADP.com
Location: Alpharetta
Posted on: 08/23/2019

Airline Reservationist - Work from Home
Description: Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers Answer customers inquiries regarding (more...)
Company: Mommy Jobs Online
Location: Alpharetta
Posted on: 08/23/2019


Are you a self motivated individual?
Description: Are you tired of living pay week to pay week Now interviewing for at home positions part time or full time
Company: TQS
Location: Alpharetta
Posted on: 08/23/2019

Now Hiring For Benefit Consultant/Trainers
Description: The nation 039 s premier provider of health care access in the US is looking for motivated self-starters to enjoy a career with our company. Our health care programs are primarily designed to help
Company: Career And Freedom At Home
Location: Cleveland
Posted on: 08/23/2019

House Sitting Wanted - I Am A Very Hard Worker, Seeking House Sitter
Description: Description: br Hi there my name is Kawanda. I am interviewing a house sitter available in Macon, Georgia.
Company: HouseSitter
Location: Macon
Posted on: 08/23/2019

Telemarketing Experts Needed
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Alpharetta
Posted on: 08/23/2019

Massage Therapist for a Physical Therapy/Wellness Facility
Description: Body-N-Balance is a one of a kind wellness facility located in Johns Creek, Georgia that
Company: Body-N-Balance
Location: Alpharetta
Posted on: 08/23/2019

Work at home position
Description: Title: Benefit Consultant - Telecommute Nation's largest provider of healthcare discount
Company: Benefit Consultants
Location: Alpharetta
Posted on: 08/23/2019

Enrollment Specialist
Description: Do you want to change the world At Endeavor Schools we are changing the world one child at a time. Endeavor Schools is a stable, growing family of private schools committed to creating better education (more...)
Company: Endeavor Schools
Location: Alpharetta
Posted on: 08/23/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds