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Data Analyst I

Company: Saia Inc.
Location: Alpharetta
Posted on: January 17, 2020

Job Description:

This position reports to Director, Business Analytics & Insights. The Business Analyst I is responsible for providing decision support through financial, situational and statistical analysis. This individual is responsible for supporting the development of business intelligence solutions as well as providing analytical support to Inside Sales as well as ad hoc reporting for other departments across the company. Duties and Responsibilities Include: Supports the Inside Sales team and ensures the proper analytics and data are available for team to track performance as well as helps set and maintain goal calculations as well as calculated performance based bonus incentives. Assist Inside Sales team in analyzing current leads, identify trends and make recommendations for how best to deploy resources to increase closed, high quality leads. Provides research and analytical support to internal customers including, but not limited to: financial analysis, data analysis, trend identification, as well as monitoring and summarizing the progress of strategic initiatives. Identifies business challenges and opportunities for improvement and solves for them using analysis to make strategic recommendations for company improvement. Analyzes data from various sources to drive the business forward in areas such as sales volume, on time service, lead generation, etc. from different systems. Fulfills ad hoc requests for reports & analysis determining trends, product launches, exception reporting analysis, etc. Assesses current Business Analysis processes and provides recommendations for new methods to enhance analytics for internal customers. Qualifications: Bachelor's Degree from an accredited college or university in Business, Business Analysis, Information Systems, Computer Science, Mathematics or a related field preferred 1+ years experience in related field preferred Experience performing business analysis or financial/statistical data Knowledge of SQL, Power BI, Tableau, and Business Intelligence Software is a plus Knowledge of Microsoft Dynamics or other CRM solution is a plus Proficiency with Microsoft Office required Knowledge of LTL or Transportation/Logistics industry a plus Role Specific Competencies: (kinds of behavior and skills needed in addition to leadership qualities or core values) Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers/ Gets first-hand customer information and uses it for improvements in products and services/ Acts with customers in mind/ Establishes and maintains effective relationships with customers and gains their trust and respect Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment Priority Setting: Spends his/her time and the time of others on what's important/ Quickly zeros in on the critical few and puts the trivial many aside/ Can quickly sense what will help or hinder accomplishing a goal/ Eliminates roadblocks/ Creates focus Problem Solving: Uses rigorous logic and method to solve difficult problems with effective solutions/ Probes all fruitful sources for answers/ Can see hidden problems/ Is excellent at honest analysis/ Looks beyond the obvious and doesn't stop at the first answers Technical Learning: Picks up on technical things quickly/ Can learn new skills and knowledge/ Is good at learning new industry, company, project, or technical knowledge/ Does well in technical courses and seminars Presentation Skills: Is effective in a variety of formal presentation settings: one on one, small and large groups, with peers, direct reports, and bosses/ Is effective both inside and outside the organization, on both cool data and hot and controversial topics/ Commands attention and can manage group process during the presentation/ Can change tactics midstream when something isn't working Benefits At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed. - We are proud to offer the following benefits : Competitive salary with bonus potential Health Insurance with Medical, Rx & Vision Dental Insurance Free Life Insurance Free Short-term Disability 401(k) with immediate vesting & company match Immediate eligibility for Holiday Pay Paid Vacation days and Personal/Sick Days Employee Stock Purchase plan Credit Union Our Mission At Saia Inc., success comes down to taking care of the people who matter most - our customers, our employees and our shareholders. The rest will take care of itself. "Provide best-in-class service - as defined by our customers - through quality processes in an environment that respects employees, advocates safety, recognizes excellence, and builds shareholder value."

Keywords: Saia Inc., Alpharetta , Data Analyst I, Professions , Alpharetta, Georgia

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