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Help Desk Analyst

Company: Robert Half
Location: Alpharetta
Posted on: February 15, 2020

Job Description:

Description Robert Half Technology is currently hiring for help desk analysts in Alpharetta, Georgia. If interested, please apply with your resume to foster.thomason@rht.com.The Tier 1 Analyst responds to requests remotely by diagnosing and resolving problems that fall within defined guidelines and escalating more complex problems to other technical support teams and external vendors. Candidates will provide phone and email support remotely from a central location. This position provides Tier I support of low to medium complexity ensuring end users receive prompt, courteous and knowledgeable assistance. The IT Technology Support Analyst receives general supervision and is competent to work independently on most Support Desk activities. Requirements Candidates must have prior knowledge and experience of Windows and working in a windows enterprise environment. Experience with remote access tools and active directory. In addition, customer service is a major factor for the role. Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. - provided by Dice

Keywords: Robert Half, Alpharetta , Help Desk Analyst, Professions , Alpharetta, Georgia

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