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Project Coordinator

Company: MDSi, Inc.
Location: Alpharetta
Posted on: March 26, 2020

Job Description:

The Project Coordinator role is an integral role within the Supply Chain Services and is vital to ensure the success of a program and/or project. This role not only embodies the details listed below but also encompasses the skills, knowledge, and responsibilities of a Supply Chain Support I with a continued emphasis on customer service, quality and delivery of MDSi's services. -- The Project Coordinator roles involves close monitoring and coordination of various aspects of a program and/or project. This would include coordinating activities and people across several teams or departments ensuring activities are carried out as planned and results achieved on time. This role involves the day-to-day running of a customer program. This role has no direct reports. -- -- Duties and responsibilities --Escalations Customer Support Complete monthly customer billing per company guidelines and within approved timeframes Proactively work with the customer and Project Manager to identify opportunities for repair, test, refurbishment and asset retirement (resale or disposal). Coordinate asset pickups using approved 3rd part freight carriers. Coordinate inbound activity (ASN) with logistics department. Monitor activities across the various teams or departments working on the program and/or project. Including but not limited to web orders, transfers, disposals and dispatch. Identify and effectively communicate opportunities for improvement and efficiency gains within MDSi and our customer organizations. -- Report regularly to the Project Manager or Functional Manager to ensure activities are executed per the requirements of the customer agreement (SOW). Preparing and keeping records of the day-to-day activities of a project or program. With input and assistance from management, generate monthly report suite for customer business reviews. Prepare additional reports as required for the project or program. Assist as needed for the implementation of new Project and Program related activities. As requested by the Project Manager or Functional Manager participates in weekly/monthly activity meetings with the customer and internal teams. Partner with Logistics to remediate inventory discrepancies. Manage customer specific tasks and special requests. Act as a primary Point of Contact (POC) for PACT and Axapta administration including but not limited to maintaining minimum and maximum inventory levels, customer location updates, etc. Qualifications Bachelor's Degree or 2-3 years of Sales Support or comparable Supply Chain Experience Experience in managing Supply Chain Projects PMI CAPM or APICS CPIM preferred Exceptional in resolving escalations in relation to a request. Quick problem-solving skills and attention to details. Good organizational skills. Strong customer facing experience and customer issue resolution. An understanding of key terminology surrounding voice and data communications, supply chain and reverse logistics. Effective communication and organizational skills. Proficient in Microsoft Suite especially Microsoft Excel and keyboarding skills. Exhibit the ability to work in a team and work independently with multiple priorities and tasks. Capability to multi-task while maintaining attention to detail.

Keywords: MDSi, Inc., Alpharetta , Project Coordinator, Professions , Alpharetta, Georgia

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