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Desktop Support Technician I

Company: eXcell
Location: Alpharetta
Posted on: August 31, 2020

Job Description:

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Contract to Hire Opportunity As the Desktop Support Tech in this position will deliver exceptional customer service as the face of CompuCom with a high level of professionalism. We re looking for candidates with a background in SCCM PXE-boot or similar processes. Must be able to work a flexible schedule, mainly 8-5, M-F, but other times may be required, and must be onsite, no remote work. Overview Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Customize communication, instructions, and product knowledge to the level of the individual Determine the most cost-effective repair to minimize customer downtime Prepare reports for analysis Qualifications 1-2 years of experience in deskside support General troubleshooting skills and experience Familiarity with SCCM PXE-boot or similar processes Ability to track asset inventory data using MS Excel andor other processes Strong organizational skills Well-mannered and graceful in-person customer service soft skills Motivated to work in a fast-paced environment Not intimidated by problems you ve never seen before - confidence is key Hungry to work hard and hungry to grow your career Ability to stand for 6-8 consecutive hours (not including breaks lunch) Ability to lift assets and equipment up to 50 lbs. unassisted repetitively A certification a plus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell httpwww.excell.com Supports Equal Employment Opportunity eXcell httpwww.excell.com , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com httpwww.excell.com .

Keywords: eXcell, Alpharetta , Desktop Support Technician I, Professions , Alpharetta, Georgia

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