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Business Analyst I

Company: Delta Dental of California
Location: Alpharetta
Posted on: October 19, 2020

Job Description:

Due to COVID-19, there is an even greater demand for flexibility and change. Due to the pandemic, the expectation around work location for certain roles may be remote until a future date, determined by Delta Dental Management. Should the position you seek be determined by Delta Dental Management as remote, the position may require you to have access to remote internet in order to meet the expectations outlined in the job duties.

Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-cg1

AT DELTA DENTAL WE:
PROMOTE ACCOUNTABILITY, INTEGRITY AND COLLABORATION: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.
FOSTER PROFESSIONAL DEVELOPMENT: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.
VALUE CUSTOMERS AND CULTIVATE POSITIVE EXPERIENCES: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.

If you think this sounds like you, let s chat. We would love to tell you more!

Follow us @lifeatDDins on Instagram, lifeatDDins on Facebook, @lifeatDDins on Twitter

ABOUT DELTA DENTAL
Delta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we re all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation.

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Proof of eligibility to work in the United States must be provided if selected for hire.
At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other s strengths and sharing in successes.

This Business Analyst I position is responsible for providing analytical support through research, data gathering, interpretation and development or testing of policies and procedures and reporting. Responsibilities for this role include documenting business requirements and developing use case scenarios for new or enhanced systems.

How you will make an impact:

* Research and analyze data to identify trends or potential issues.

* Develop plans and proposals to address issues.

* Participate in the project life cycle activities from planning, through requirements gathering, user acceptance testing, implementation, maintenance and production support.

* Prepare written reports and verbal presentations summarizing project objectives, analysis, conclusions, issues and recommendations.

* Communicate with and organize division staff or project teams to meet project objectives.

* Develop business process maps.

* Perform miscellaneous duties as assigned.

What we look for:

* Bachelor s degree or equivalent education, training or experience is required.

* A minimum of 3 years of related experience.

* PC literacy required; MS Office skills to include: Outlook, Word, Excel and PowerPoint and Visio.

* Strong analytical and problem solving skills to evaluate business processes and recommend effective solutions.

* Strong organizational, time management and multi-tasking ability. Detail oriented.

* Experience with both process and data-driven structured analysis techniques.

* Understanding of agile and DMAIC methodologies.

* Experience in dental or healthcare payor industry preferred.

* Knowledge of Delta Dental products preferred.

* Regularly required to work standard office equipment (personal computer, photocopy and fax machine etc).

Benefits and perks:

* 12 days starting vacation plus 12 holidays and your birthday off!

* Multiple medical insurance options: 100% paid or low cost premiums

* 100% paid dental insurance

* 100% paid vision insurance

* Onsite gym and/or gym discount and fitness incentive

* Culture of learning: substantial tuition reimbursement to improve your skills

* Career growth: we love promoting from within

* Strong commitment to work/life balance

* Technology allowance

* Social responsibility and volunteer opportunities

Keywords: Delta Dental of California, Alpharetta , Business Analyst I, Professions , Alpharetta, Georgia

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