Accounts Receivable Collection Analyst (3921)
Company: Avanos Medical, Inc.
Posted on: May 6, 2022
Requisition ID: 3921
Job Title: Accounts Receivable Collection Analyst
Job Country: United States (US)
Here at Avanos Medical, we passionately believe in three
- Making a difference in our products, services and offers, never
ceasing to fight for groundbreaking solutions in everything we
- Making a difference in how we work and collaborate, constantly
nurturing our nimble culture of innovation;
- Having an impact on the healthcare challenges we all face, and
the lives of people and communities around the world.
At Avanos you will find an environment that strives to be
independent and different, one that supports and inspires you to
excel and to help change what medical devices can deliver, now and
in the future.
Avanos is a medical device company focused on delivering clinically
superior breakthrough solutions that will help patients get back to
the things that matter. We are committed to creating the next
generation of innovative healthcare solutions which will address
our most important healthcare needs, such as reducing the use of
opioids while helping patients move from surgery to recovery.
Headquartered in Alpharetta, Georgia, we develop, manufacture and
market recognized brands in more than 90 countries. Avanos Medical
is traded on the New York Stock Exchange under the ticker symbol
AVNS. For more information, visit www.avanos.com.
The Accounts Receivable Collection Analyst will be expected to
reduce the collection period and maximize AR working capital
opportunities by collecting payment against past due invoices,
working through disputes, discrepancies and deductions for assigned
This B2B position has the responsibility for the A/R
collection/resolution processes for their assigned portfolio, which
may include, but is not limited to, past due invoice collection,
dispute resolution, and customer service. Resolving a single
payment settlement disconnect typically requires working with
internal and external customers. Collaboration with these
customers/functions is often required for timely notification and
resolution of items in dispute (invoices, deductions, etc.). These
are sensitive issues that must be handled in a manner that builds
customer good will. Confidentiality of selected information is
always maintained. Position is required to work with relative
independence other than matters of an exceptional or unusual
Essential Duties and Responsibilities:
- Collection of past due invoices primarily through phone
- Held order management.
- Research and resolve invoice/payment settlement disconnects,
past due invoices, deductions, on account cash, etc., to ensure
working capital objectives are met.
- Process credits for product returns, OS&D, pricing
discrepancies, freight and tax.
- Assist with the management of the Customer Financial Services
telephone queue and general inbox which would include, but is not
limited to, inquiries from customers, customer service, sales,
- Build and maintain loyal relationships with all external and
internal customers served.
- Monitor customer account activity so that negative trends in
performance are recognized and addressed with customer and business
- Continually evaluate the processes and systems utilized and
prepare well researched recommendations for enhancements.
- Maintain accurate, organized, and complete customer files that
assist in providing superior service to our customers.
- Communicate fully with superiors, subordinates, and others who
have a need to know. Communicate in a way that is timely, yet
prompt; complete, yet concise; candid, yet accurate; clear, yet
- Associate degree or two (2) years of B2B collection
- Strong communication skills (Verbal and Written).
- Effective phone skills (listening, interpreting, evaluating,
- Good computer skills and familiarity with Microsoft Suite of
- A/R or Credit experience.
- ERP experience (i.e. SAP, Oracle, JD Edwards, etc.).
Avanos Medical is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status, sexual orientation, gender identity or
any other characteristic protected by law. If you are a current
employee of Avanos, please apply here .
Join us at Avanos
Join us and you can make a difference in our products, solutions
and our culture. Most of all, you can make a difference in the
lives, people, and communities around the world.
Make your career count
Our commitment to improving the health and wellbeing of others
begins with our employees - through a comprehensive and competitive
range of benefits. We provide more than just a salary - our Total
Rewards package encompasses everything you receive as an employee;
your pay, health care benefits, retirement plans and work/life
Avanos offers a generous 401(k) employer match of 100% of each
pretax dollar you contribute on the first 4% and 50% of the next 2%
of pay contributed with immediate vesting.
free onsite gym - onsite cafeteria - benefits on day 1 - uncapped
sales commissions - HQ region voted 'best place to live' by USA
Keywords: Avanos Medical, Inc., Alpharetta , Accounts Receivable Collection Analyst (3921), Professions , Alpharetta, Georgia
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