Implementation Consultant III
Company: ADP
Location: Alpharetta
Posted on: May 9, 2022
Job Description:
Summary:Tasks:
- Benefits Implementation Data Gathering (reviewing docs and
facilitating analysis calls)
- Benefits Project Cancellation Documentation
- Benefits Data Collection and Load (Eligibility, Enrollment
Data, Policy Assignment, etc.)
- Benefits Setup and Configuration (WFN/HENRY)
- Benefits Setup Validation & Issue Resolution
- Benefits AB Items Involvement
- Admin Training (general Benefits overview and Comp Ben
features)
- TotalRewards Setup
- Carrier Connection Initiation
- Provisioning Initiation & Introduction
- Benefits Management Report Initiation
- Comp Ben SOP Development
- Trigger/Deliver exception process (Comp Ben)
- Comp Ben SOP Review & Approval with Alex, Benefit Test
Drive
- Benefits AB Progress Confirmation
- Benefits T2S Coordination
- Introduce homepage & self-service portal
- Host Homepage & Self-Service portal customization call &
complete custom configuration (as needed)Responsibilities
- Conduct benefits analysis calls with the client to verify
benefits setup needs and information.
- Ensure benefits-related documents and reports are gathered in
order to analyze the client's unique benefits needs.
- Complete benefits and HR account setup and configuration tasks
in various HCM platforms, including but not limited to ADP
Workforce Now (e.g. benefit plans).
- Perform quality assurance tests to ensure benefits data has
been successfully and accurately converted and uploaded.
- Provide comprehensive, ongoing and proactive support for all
inquiries pertaining to HR/benefits system functionality and best
practices during implementation.
- Ensure client understanding of HCM platform and all features of
the benefits/HR functionality they purchased.
- Prepare client for benefits/HR transition from implementation
to service.
- Collaborate with sales and internal partners to ensure
successful benefits/HR implementation.
- Produce and review a standard benefits operating procedure
document with the client for ongoing engagements beyond
implementation.
- Update internal CRM platform with client-specific
information.
- Walk client through benefits support model and assist client in
understanding relationship between client and ADP.
- Bachelor's degree or equivalent experience
- Experience in implementing Benefits or HCM products for
clients
- Expertise and knowledge in Benefits configuration and
setup
- Proficient in MS Excel
- Knowledge in industry best practices and trends in
Benefits
- Knowledge in Benefits products, features, and/or services of an
online HCM platform, including but not limited to ADP Workforce
Now
- Attention to detail, process-oriented, self-directed, and
inquisitive
- Prior experience in a customer-facing role
- Ability to manage competing priorities
- Ability to respond and react to a variety of different critical
issues simultaneously
- Ability to collaborate cross-functionally to strengthen
processes and deliverables
- Strong verbal and written communication skills through
appropriate email etiquette * Analytical & problem solving skills
to anticipate, identify, eliminate, and/or resolve problems in a
timely manner
- Excellent organizational skillsExplore our COVID-19 page
https://jobs.adp.com/covid19/ to understand how ADP is approaching
safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Keywords: ADP, Alpharetta , Implementation Consultant III, Professions , Alpharetta, Georgia
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