Lead Business Analyst

Company: ADP
Location: Alpharetta
Posted on: May 10, 2022

Job Description:

As a HRO Lead Business Analyst, you will work to resolve internal and external client issues that that impact the ability of those clients to perform needed tasks. The work will require an ability to pinpoint blocking issues that have been escalated to your Tier III support team and require in team collaboration as well as seeking support from external teams and advocating for resolution of these issues on behalf of your clients. Technical exposure and system architecture understanding is crucial for this position in that you'll need the insight to understand where issue may reside and pursue those issues to resolution.

5+ years In Support Role In a diverse technical landscape environment.
Proven experience to work under pressure to resolve issues especially those that impact production environments.
Exposure to both Linux and Microsoft stacks a plus.
Explore our COVID-19 page https://tech.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

Keywords: ADP, Alpharetta , Lead Business Analyst, Professions , Alpharetta, Georgia