Remote Business Analyst
Company: EDI Staffing
Location: Alpharetta
Posted on: May 12, 2022
Job Description:
OVERVIEW: Our client is seeking an entry-level Business Analyst,
ideally with Healthcare Experience to join their Product Management
team. The Business Analyst works with customers and stakeholders to
ensure the product brings customers' needs and wants to life in a
competitive solution that retains customers and attracts new
ones.The Business Analyst directs priorities to the Agile team,
facilitates communication within the cross-functional team,
eliminates blockers the Agile team can't solve, and escalates risks
and decisions to senior leadership as needed. The Product
Management team has the overarching responsibility for providing
strategic direction and vision for the product area, developed with
customers (external and internal) and partners to innovate
solutions that meet market needs. The team balances investment,
time, and the value / impact of product priorities of all products
and services to create a winning platform that delights customers
and ensures a superior experience with the company. ESSENTIAL
DUTIES/ RESPONSIBILITIES:
- Identify and define enhancements and features, balancing long-
and short-term goals. Activities include: assessing and confirming
market and regulatory needs; conceptualizing features and services
to meet these needs; managing the activities necessary to deliver a
new product / product release; collaboration with sales, services
and marketing teams to ensure products and services are
successfully launched to market.
- Contribute to product and feature definition. Identify and
communicate user benefits, acceptance criteria, and high-level
workflows. Create User Stories and UI concepts working closely with
the Product team, UI consultants, and Development. Maintain
governance over priorities and changes.
- Gather and analyze competitive intelligence and translate into
messaging and/or action plans.
- Contribute to thought leadership in the industry, with our
customers and internal teams.
- Stay current with all technology, regulatory, and operational
changes that affect the market, product, services, and
roadmap.
- Collaborate with partners, customers, and internal / external
stakeholders. Lead and/or contribute to go-to-market activities.
Support the resolution of scope and other issues impacting delivery
of project and programs.
- Maintain a positive, results-orientated work environment; build
partnerships; model teamwork and a high-communication culture;
advocate high quality results and best practices.
- Experience working with business processes and process
improvement
- Knowledge of healthcare-based applications
- Ability to be flexible and work analytically in a
problem-solving collaborative environment
- Excellent communication (written and oral) and interpersonal
skills
- Excellent customer service skills
- Strong organizational, multi-tasking, and time-management
skills
- Must be detail oriented and able to follow through on issues to
resolution
- Must be able to act both independently and as a team member
SPECIFIC KNOWLEDGE & SKILLS REQUIRED:
- 2+ years' experience working in product-oriented role in a
healthcare IT environment (support, implementations, marketing
analyst/manager, business development, sales engineer, etc.) or in
a Product Management role (product owner, business analyst).
- Detailed understanding of healthcare industry and clinical
environments
- Experience working with an EHR or Revenue Cycle Services
desired
- Experience working with customers to elicit feedback such as
requirements, high level product definition, priorities, and
workflows
- Demonstrates logic and creativity when solving problems
- Exercises judgment with respect to managing priorities,
resources, and risk
- Strong communication (written and verbal) and interpersonal
skills
- Results-oriented mindset and flexible thinking in how you
approach problems and work with customers to imagine solutions
- Proficient in all Microsoft Office applications PREFERRED /
DESIRED SKILLS & EXPERIENCE:
- Experience with Agile methodology / Pragmatic Marketing
- Experience with tools that support the Agile team (Aha!, VSTS)
and are used for customer management (Salesforce)
- Proven experience leading cross-functional teams that deliver
results in a fast-paced, entrepreneurial environment
Keywords: EDI Staffing, Alpharetta , Remote Business Analyst, Professions , Alpharetta, Georgia
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