Data Operations Senior Consultant
Company: Equifax, Inc.
Location: Alpharetta
Posted on: March 19, 2023
Job Description:
Equifax is where you can power your possible. If you want to
achieve your true potential, chart new paths, develop new skills,
collaborate with bright minds, and make a meaningful impact, we
want to hear from you. The Data Contributor Services organization
is a team of Operations Consultants responsible for the intake and
quality of all data within the USIS business unit of Equifax while
serving as the relationship manager and SME for data furnishers
across various data domains. As a Consultant in this organization
the ideal candidate should be willing to build and manage
relationships with data furnishers, oversee ingestion of billions
of rows of data each month and serve as the primary point of
contact for their assigned portfolio of furnishers. He/she will
monitor, research, and respond to data furnisher activity including
credit reporting submissions, questions/inquiries, audits, and data
furnisher onboarding/off-boarding procedures. He/she should be able
to analyze large datasets, demonstrate technology savvy, and be
knowledgeable of the FCRA regulations and Metro 2 reporting
guidelines. He/she will thrive in a challenging fast-paced
environment and is looking for an opportunity to develop
professionally and technically. What You'll do:
- Serve as relationship manager for data furnishers (financial
institutions, payment processors, fintech startups, etc).
- Responsible for the oversight of billions of rows of data that
come from data furnishers (consumer and commercial tradeline data).
Monitor, research, and respond to data contributor activity
including file update submissions, data reporting
questions/inquiries, audits, and onboarding/off-boarding
procedures
- Ability to analyze large datasets, be technology savvy, and be
knowledgeable of the FCRA regulations and Metro 2 reporting
guidelines.
- Facilitate on-site visits and annual data reviews with data
furnishers.
- Recognized as SME in data processing/cleansing technology, data
exchange rules, and data reporting regulatory guidance.
- Provides consultation and support to customers, sales, and
other teams.
- Understand internal system changes, business rules, and
overarching data governance.
- Stay abreast of external regulatory and industry reporting
changes.
- Consult with clients and prepare understandable messaging for
the data furnishers to articulate how changes may impact them.
- Works with customers and programmers to implement custom
solutions that deliver data to customers to drive impactful
decisions. Drafts the requirements and QC's work performed by
programmers to ensure changes affecting production are properly
implemented. What experience you need:
- Bachelor's Degree or Higher in Business, Computer Science, or
related field
- 3-5 years of experience handling Big Data
- Project management experience
- Relationship Management
- Customer Service
- Data analysis and querying skills using language like SQL
- Knowledge of electronic file transmission (SFTP/FTP/Internet)
protocols/procedures
- Drafting technical instructions for IT programming/
implementation
- Knowledge of consumer credit domain What could set you apart:
- Comfortable using MS office, Google Workspace (preferred) and
Salesforce
- BI skills a plus
- Scripting, automation skills a plus
- Familiarity with cloud based data visualization tools i.e:
Looker, Data studio etc., a plus
- Knowledge of FCRA regulations and Metro 2 credit reporting
guidelines and requirements is preferred
- Sort and identify patterns/anomalies in large data sets
- Proactive / Autonomous / organized / high degree of
concentration / attention to detail
- Superior skills in Relationship management / Customer service /
Crisis management
- Strong project management and stakeholder expectation
management skills
Keywords: Equifax, Inc., Alpharetta , Data Operations Senior Consultant, Professions , Alpharetta, Georgia
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