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eTime Implementation Consultant III

Company: ADP
Location: Alpharetta
Posted on: April 17, 2019

Job Description:

Enterprise eTime IC III - Kronos or ADP E-Time



Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

ADP is hiring a Implementation Consultant III - Time & Attendance. In this position, you'll couple your business consulting expertise with our innovative solutions to create exceptional onboarding experiences for each product or service implementation.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES:



  • Serve as subject matter expert
  • Lead workflow for other consultants
  • Serves as backup to the implementation manager
  • Consult with clients to deliver a comprehensive product solution
  • Guide and drive the client towards the best solution for their business needs
  • Share knowledge and expertise to help lead specialists and lower level consultants
  • Interpret issues and find creative solutions to help the business with their long terms needs
  • Analyze existing systems, interface requirements, business processes
  • Partner with client to understand their business related needs
  • Incorporate new processes, tools and approaches when recommending product solutions
  • Utilize broad knowledge to recommend solutions to the client when appropriate
  • Understand client business issues and concerns and recommend and implement appropriate solution
  • Work proactively to provide information, best practices, and training on the ADP products
  • Ability to influence client and guide the client to best solution to help resolve their client needs
  • Build long term relationship and trust
  • Interact/collaborate with ADP associates in sales and customer service
  • Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise




    QUALIFICATIONS REQUIRED:



    • At least 3 years of experience working in a client facing Implementation role, or 5+ years experience in a Client Service / Project Service environment in a professional services organization
    • Proven ability to maintain focus and work effectively with multiple demands
    • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
    • Must have prior technical or business consulting experience.
    • Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
    • Must be comfortable working in a team environment, alongside off shore resources
    • Must be able to stake rank and prioritize client priorities
    • Strong client relationship building, conflict management and negotiation skills
    • Must operate with a sense of urgency. Flexibility.
    • Excellent analytical and time management skills
    • Excellent communication skills both verbal and written
    • Must be able to travel up to 50% (domestically / internationally) = LATAM specifically



      PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:



      • Prior experience with Enterprise eTime, GlobalView, or other ADP solutions a plus
      • Ability to speak Spanish preferred. Portuguese is a plus
      • Bachelor's degree or equivalent in education and experience
      • Prior experience with Human Capital Management, Time and Attendance, Financial Management, CRM, ATS, and other professional services solutions
      • Prior implementation experience in Information technology, data systems, and/or computer science
      • Proficient in the latest web technologies and working knowledge of various operating systems




        We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE-- Magazine, and recognized by DiversityInc-- as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

        At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Keywords: ADP, Alpharetta , eTime Implementation Consultant III, Professions , Alpharetta, Georgia

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