Customer Service Representative (Remote Opportunity!)
Company: ECS Virtual Support, LLC
Location: Alpharetta
Posted on: April 3, 2021
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Job Description:
Join ECS as a Virtual Customer Support Agent. These positions
are truly customer service, in a virtual setting.We are a full
service customer support company, that handles any and all of your
needs. We do it in a virtual setting which allows infinite reach
and capabilities from a customer support perceptive. Our virtual
agents are true professionals, with relatable personalities, and a
'bend-over-backwards for you' mentality.If you are also looking for
a family oriented, professional work from environment - this is the
place for you. We are always looking to expand our virtual family
and looking for great people like you. We offer flexible hours,
100% autonomy, all in the comfort of your home. As long as you have
a home office set up.These positions pay $10/hour starting +
bonuses/incentives (with the opportunity to make $30,000-60,000+
per year) available based on performance, hours worked and customer
satisfaction.All hours/shifts available (Days, Evenings, Nights,
weekends, and OT) you choose your own hours as long as youwork a
minimum of 40 hours per week. We currently have over 2,000 FULL
TIME IMMEDIATE OPENINGS, we're in full growth mode right now. All
working from the comforts of your home daily, with the flexibility
to pick and choose what hours you want to work.1. Seeking
experienced customer service, call center, virtual support reps,
administrative professionals interested incustomer satisfaction &
administrative working from home.2. If you like guiding and helping
others find answers, then we could definitely use your help as a
virtual supportprofessional working from your home. This is a third
party 1099 opportunity.3. It involves using your home computer and
remotely answering inbound phone and/or video calls and live chats
over theinternet from your home office to assist individuals with
customer related support questions as they have issues..4. Training
and Certification start in a few weeks with a variety of times
available during the day and evening that may fityour schedule.5.
Other opportunities to service are also available to choose from
based on your strengths and preferences.Experience
Requirements----- 6+ months of customer service and/or
administrative experience (call center or phone support experience
preferred).----- Must have and/or be willing to put together a home
office setting in your home (or an area where you can turn intohome
office with a computer/laptop, internet connection to the
wall/router, and headset hook ups).----- High level of
professionalism and phone adequate for business purposes.-----
Excellent typing, communication and computer skills.----- Must be
available to work overtime and/or weekends if necessary.----- Must
be willing to submit to a standard background check, drug test,
technology check and voice assessments.Technical Requirements-----
CPU i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium,
Opteron processors.----- Internet Download Speed 5Mbs down speed
minimum.----- Internet Upload Speed 3Mbs up speed minimum.-----
Network Latency Max 250 MS latency max.----- OS Win 8.1 (64bit),
Win 10 (64bit).----- RAM 4GB minimum, 8GB recommended.----- Must
have a home office set up and ethernet cord you can connect to your
computer.----- Chromebooks, ipads or similar devices are not
acceptable. Must be a desktop or laptop connected to a nearby
router orwall for firewall/security purposes.
Keywords: ECS Virtual Support, LLC, Alpharetta , Customer Service Representative (Remote Opportunity!), Sales , Alpharetta, Georgia
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