Sales Associate - Luxury / Specialty

Company: Hudson Group
Location: Alpharetta
Posted on: April 8, 2021

Job Description:

GROW With US!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

Do you have retail experience selling high end Accessories, Luggage and Perfumes and Cosmetics?

Do you enjoy interacting with customers and providing excellent customer service?

Are you looking for a Full Time Opportunity with an Open Availability and able to work Weekends!

If you answered yes, to all the questions above, we need to talk!

Job Summary:

The Specialty Sales Associate contributes to achieving store goals using their customer service and product knowledge skills. Specialty Sales Associates are responsible for delivering the highest of Customer Service standards that exceeds customer expectations, and act as ambassadors of the brand, ensuring that all customers have a pleasant shopping experience.

Pay Rate: $12-$14 per hour

Location: Hartsfield - Jackson Atlanta International Airport

Job Duties:

- Know individual and store sales targets for every working shift.
- Engage customers on the selling floor with a focus on customer service.
- Maintain high energy and professional manner at all times.
- Solves customer problems and exceeds expectations in store.
- Services multiple customers using outstanding Customer Service standards.
- Responsible for name capture and customer relationship and after sales service.
- Manages a high service level with customers at all times.
- Manages transactions at the cash register with accuracy and efficiency.
- Communicate product knowledge to customers.
- Participates and contributes in daily briefings, staff meetings.
- Follows all communication and managers direction.
- Maintains the store environment, store organization and visual display and store sets.
- Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.
- Process product shipments and transfers.
- Participate in and complete any Brand/product knowledge training.
- Complete the Dufry +1 and Out in Front associate training certification program.
- Assist in on boarding and training of new associates.

Required Qualifications:

- Comply with company dress code.
- Show passion and pride for The Brand in every area of responsibility.
- Ability to lift at least 40lbs.
- Execute 5 Customer Service Standards at all times:

- Greet the Customer.
- Offer assistance to each and every customer.
- Ask Lifestyle Questions to Suggest Appropriate Product.
- Provide quick and accurate service.
- Thank the Customer each and every time.


- Minimum 2 years retail experience in high end fashion retail.
- Minimum high school diploma or equivalent.
- Only those with a high-end or department store retail and electronics background will be considered.

Some of our company-offered benefits for you and your family include:

- Health & Well Being: Medical/Dental/Vision Insurance
- Paid Time Off
- Various Personal and Parental Leave Programs
- Universal Life Insurance
- Retirement Programs & Matching Employee Contributions: 401K & RRSP
- Employee Recognition & Anniversary Programs
- Training, Development, and Growth Opportunities
- Tuition Assistance & Scholarship Programs

For additional information on our benefits, please visit: https://www.hudsongroup.com/careers/our-perks

Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

#AF123

Keywords: Hudson Group, Alpharetta , Sales Associate - Luxury / Specialty, Sales , Alpharetta, Georgia