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Inside Sales Specialist

Company: Owens & Minor
Location: Alpharetta
Posted on: January 16, 2022

Job Description:

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor Teammate Benefits Include

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global companyJob Summary

    The Inside Sales Specialist establishes relationships with Owens & Minor's prospective and existing customers, and generates revenue to an assigned set of accounts/territory for a specified product portfolio. May independently perform service support for assigned accounts, and/or be accountable for customer needs are acknowledged and addressed in a timely manner.

    Core Responsibilities
    • Identifies, builds, and maintains customer and stakeholder relationships.
    • Forecasts, meets, and exceeds assigned sales quota through direct sales of Owens & Minor products.
    • Grows and manages assigned accounts/territory efficiently and effectively. Manages the relationship with each account in an effort to ensure customer satisfaction through ongoing identification of customer needs and expectations.
    • Pursues business opportunities to ensure retention of existing revenue, while widening product usage and increasing customer penetration for the company's products.
    • Conducts sales presentations and product demonstrations via the phone and webinar tools.
    • Provides quotes and supports all aspects of the bidding process. Maintains and corrects pricing for accuracy.
    • Closes sales in accordance with sales policies and procedures.
    • May partner with internal teams (such as the Client Engagement Center) to resolve customer service questions (e.g. AR research, large usage changes, etc.) or significant disruption issues requiring sales involvement.
    • Provides accurate pipeline management and reporting and execute tactical sales plans.
    • Thoroughly learns and maintains current knowledge of Owens & Minor products, services, and competitors' landscape.
    • Communicates shipping schedules with Distribution Center
    • Logs sales activities into the Customer Relationship Management (CRM) system in order to monitor and report on sales productivity.
    • Performs additional duties as directed.Qualifying Experience
      • 1 or more years of sales experience in Inside Sales, Business to Business Sales, Account Management, Healthcare Supply Chain, Healthcare Products, or a related industry
      • Or any combination of relevant education and experience to meet the above requirements
        Knowledge, Skills & Abilities
        • General knowledge of the supply chain/distribution industry
        • General understanding of hospitals and how large hospital systems operate
        • General knowledge of salesmanship, with ability to learn consultative selling techniques
        • Strong Microsoft Office skills (Word, Excel, PowerPoint, and Microsoft Outlook)
        • Ability to learn CRM software and Account Management software systems (Salesforce) and utilize system to generate 90 interaction points per day to include telephone, email, virtual tools, chat, etc.
        • General knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc.
        • Ability to implement sales strategies
        • Ability to follow up and follow through to ensure customer commitments are kept
        • Ability to deliver effective product presentations through use of clear and accurate verbal and written communication
        • Awareness of applicable government regulations and their impact on the business
        • Ability to meet deadlines
        • Demonstrated project planning and organizational skills
        • Ability to work independently as well as part of a team
        • Ability to recognize business or incremental sales opportunities
        • Ability to display sound business judgement on a consistent basis
        • Good business sense
        • Demonstrates honesty and integrity
          If you feel this opportunity could be the next step in your career, we encourage you to apply.

          Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran , or any other status prohibited by applicable national, federal, state or local law.

Keywords: Owens & Minor, Alpharetta , Inside Sales Specialist, Sales , Alpharetta, Georgia

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