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Customer Service Representative

Company: RemX The Workforce Experts
Location: Alpharetta
Posted on: May 12, 2022

Job Description:

Job Description RemX is hiring a Customer Service Representative in Alpharetta, GA. Seeking passionate individuals wanting to assist customers and provide quality customer service. Must be able to return to the office in Alpharetta soon. Schedule: Shifts available from 8am-12am. Pay rate: $17.50-18.50 per hour based on experience Responsibilities: Assist customers with booking travel thru their rewards or purchasing travel using their payment card Facilitate new travel bookings for a variety of travel products --- primarily, Air, Car, and Hotel bookings Service existing travel bookings e,g. requests to cancel or change bookings Assist customers with order placement for Gift Cards, Merchandise, and Apple products Provide site navigation assistance to customers who are new to self-booking/ordering online Provide assistance to customers for general banking and rewards inquiries Potential opportunities for growth within the company Experience: 3 years of customer service experience in a call center and/or customer facing retail environment High School Diploma or GED required Travel is a plus Bilingual is a plus Must be professional and articulate with strong interpersonal skills Must have a pleasant phone presence and friendly personality Proven proficiency in Spanish and/or willingness to work an overnight shift will earn the CSR a pay differential Company Description About RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Keywords: RemX The Workforce Experts, Alpharetta , Customer Service Representative, Sales , Alpharetta, Georgia

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