Insurance Sales Advisor
Company: The Travelers Companies, Inc.
Location: Alpharetta
Posted on: August 7, 2022
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Job Description:
Who Are We?Taking care of our customers, our communities and
each other. That s the Travelers Promise. By honoring this
commitment, we have maintained our reputation as one of the best
property casualty insurers in the industry for over 160 years. Join
us to discover a culture that is rooted in innovation and thrives
on collaboration. Imagine loving what you do and where you do
it.Compensation OverviewThe annual base salary range provided for
this position is a nationwide market range and represents a broad
range of salaries for this role across the country. The actual
salary for this position will be determined by a number of factors,
including the scope, complexity and location of the role; the
skills, education, training, credentials and experience of the
candidate; and other conditions of employment. As part of our
comprehensive compensation and benefits program, employees are also
eligible for performance-based cash incentive awards.Salary
Range$33,000.00 - $54,400.00Target Openings5What Is the
Opportunity?By joining the Travelers team as a Retention Sales
Representative, you can look forward to a New Hire bonus of $1,000
after 3 months in your position. Additionally, to recognize your
training and growth in the role, you will be awarded a milestone
bonus of $1,500 after 9 months in your position. That s an
additional $2,500!With competitive compensation, great benefits
starting day one and our driven sales teams, we know that Travelers
can help you accomplish this conquest for a fulfilling
career.Schedule Details:--- During the first 12 weeks of training,
your schedule will generally be 10:00 AM.-7:00 PM. Eastern Time
Monday-Friday.--- Following training, the schedule will remain the
same.--- Following training, the position will support rotating
Saturdays (1 every 5/6 week).--- Now accepting applications for our
October 17th 2022 Class.The Retention Sales Associate Trainee is
specialized in providing information about our products in an easy
and understandable way, as well as making recommendations on a
product that best suits each existing customer via inbound
telephone calls. Our collaborative work environment allows for all
our Retention Sales Representatives to continuously develop
themselves further to provide the absolute best customer service
possible. In this role you will gain an understanding of our
Personal Insurance (PI) products through our comprehensive training
program making you an expert in Travelers Personal Insurance. In
this role retention sales representatives need to have a relentless
desire to succeed in their career and are motivated to help our
customers find the plan they feel most comfortable with. With
competitive compensation, great benefits starting day one and our
driven sales teams, we know that Travelers can help you accomplish
this conquest for a fulfilling career. As part of the hiring
process, this position requires the completion of an online
pre-employment assessment. Further information regarding the
assessment including an accommodation process, if needed, will be
provided at such time as your candidacy is deemed appropriate for
further consideration. This job works under direct supervision and
does not manage others.What Will You Do?Successfully attain P&C
or Personal Lines license as well as all required non-resident
licenses.Successfully complete training curriculum.Obtain Issue
Authority for all lines of business sold in PI.Represent Travelers
in a positive manner while building customer rapport and provide a
superior customer experience.Develops working product, underwriting
and sales/customer service knowledge to counsel, retain, and sell
available insurance products.Solicit all information necessary to
produce quotes, retain the business and close sales.Learn to
develop underwriting exposures and make pricing decisions or
recommendations to Underwriter, as appropriate.Develops customer
service, retention sales and systems skills, build knowledge of
underwriting criteria and guidelines, and increase product
knowledge.Takes inbound calls from existing Travelers customers and
may make outbound calls, as appropriate.Understand the Travelers -
retention sales workflow and areas of focus to add customer value.
Will receive guidance from Senior Retention Associate or
manager.Learn to demonstrate strong active listening skills to
identify customer concerns or objections.Learn to handle objections
professionally while clearly articulating relevant product and
corporate features, benefits, and value to the consumer.Achieve and
maintain the minimum required quality and underwriting metrics
while consistently striving to improve.Receive and implement
constructive feedback in the form of professional coaching.Perform
other duties as assigned.What Will Our Ideal Candidate Have?Prior
call center experience preferred.Sales, Retention and/or Customer
Service experience preferred.Familiarity with Personal Insurance
Products preferred.Strong verbal communication skills.Solid system
navigation.Able to multi-task within a high-volume sales center
environment.Ability to make appropriate business decisions quickly
and efficiently in a fast-paced environment.Basic sales skills or
aptitude.Strong math and problem-solving skills.Ability to obtain
and maintain Property/Casualty Insurance License.Able to work
flexible schedules including occasional nights and
weekends.Adaptable to change.Desire to succeed with proven track
record of success.Able to demonstrate decisive judgment,
resiliency, and integrity.Positive and professional
demeanor.Travelers is committed to a positive customer experience
that exceeds expectations and to meeting all compliance
requirements. As a result, Travelers requires that all Retention
Sales Associates obtain and maintain an insurance license (either
Property and Casualty or Personal Lines) in your resident state.In
addition, a nonresident license is required for each state in which
incumbent will be conducting business. Each state will evaluate
any/all criminal and financial background incidents to determine
license eligibility. Applicants with a felony conviction or
pending/unresolved court cases may not qualify for licenses in all
required states.It is incumbents responsibility to provide any/all
required court documents needed to obtain your license(s).
Travelers does not pay for and/or reimburse the cost or time needed
to obtain any documents necessary to complete licensing
applications. Failure to pass the licensing exam within two
attempts as well as the inability to obtain any required licenses
within six (6) months from date of hire may result in termination
of employment.What is a Must Have?High school diploma or GED.What
Is in It for You?Health Insurance: Employees and their eligible
family members - including spouses, domestic partners, and children
- are eligible for coverage from the first day of
employment.Retirement: Travelers matches your 401(k) contributions
dollar-for-dollar up to your first 5% of eligible pay, subject to
an annual maximum. If you have student loan debt, you can enroll in
the Paying it Forward Savings Program. When you make a payment
toward your student loan, Travelers will make an annual
contribution into your 401(k) account. You are also eligible for a
Pension Plan that is 100% funded by Travelers.Paid Time Off: Start
your career at Travelers with a minimum of 20 days Paid Time Off
annually, plus nine paid company Holidays.Wellness Program: The
Travelers wellness program is comprised of tools and resources that
empower you to achieve your wellness goals. In addition, our Life
Balance program provides access to professional counseling
services, life coaching and other resources to support your daily
life needs. Through Life Balance, you re eligible for five free
counseling sessions with a licensed therapist.Volunteer
Encouragement: We have a deep commitment to the communities we
serve and encourage our employees to get involved. Travelers has a
Matching Gift and Volunteer Rewards program that enables you to
give back to the charity of your choice.Employment
PracticesTravelers is an equal opportunity employer. We value the
unique abilities and talents each individual brings to our
organization and recognize that we benefit in numerous ways from
our differences.If you are a candidate and have specific questions
regarding the physical requirements of this role, please send us an
email so we may assist you.Travelers reserves the right to fill
this position at a level above or below the level included in this
posting.To learn more about our comprehensive benefit programs
please visit 0
Keywords: The Travelers Companies, Inc., Alpharetta , Insurance Sales Advisor, Sales , Alpharetta, Georgia
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