Team Lead, Sales Contract Administration

Company: Change Healthcare
Location: Alpharetta
Posted on: September 22, 2022

Job Description:

Team Lead, Sales Contract AdministrationChange Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities. Work Location:

• Fully Remote - U.S.Position: The Team Lead, Sales Contract Administration will provide daily guidance, mentorship, and assign tasks to contract support team members while playing a key role in providing accurate and timely contract support to the Sales and Legal teams across the Revenue Cycle Management department within the Software & Analytics business unit. The Team Lead, Sales Contract Administration will work cross-functionally with other departments, including Sales Solution Architects, Deal Desk, Technical Accounting, Accounts Receivable, and Contract Operations. This position reports to the Senior Manager, Revenue Cycle Management Contract Operations.Core Responsibilities:
  • Assist manager in the successful management of daily operations, including responding to inquiries from team members, monitoring workflow and managing deadlines, researching issues as requested, communicating results as appropriate, and completing quality assurance tasks
  • Take ownership of documentation, standardization, and updates for all contract support processes and lead operational and strategic initiatives
  • Review requests and provide guidance to Sales on special requirements, missing information, approvals, and deadlines to ensure Sales needs are met
  • Draft contracts or amendments within drafting parameters and package and submit requests to Legal for review
  • Handle standard and escalated requests, initiate sub-groups/teams to complete special projects, and provide techniques and tools to support task performanceRequirements:
  • Bachelors degree or Associates degree with equivalent work experience
  • 5 years of experience in sales contracts administration and related responsibilities
  • 3 years of related experience in a sales and high-touch customer service environment using Salesforce
  • Computer literacy with strong aptitude of all MS Office Products, including Excel, Word, PowerPoint
  • Experience working with tight deadlines and in a demanding environment with constant changes in processes and short turnaround timesPreferred Qualifications:
  • Experience with contracts management in the healthcare IT industry
  • Able to operate well in a team environment as a leader
  • Keen attention to detail to achieve results with accuracy
  • Strong customer service and problem-solving skills
  • Professional communication skills with ability to interact with all levels of the organizationWorking Conditions/Physical Requirements:
  • General office demandsTravel:
  • 0-10% for annual or semi-annual team meetingsEmployees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.Unique Benefits*:
    • Flexible work environments
    • Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
    • Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
    • Employee wellbeing programs and generous health plans
    • Educational assistance programs
    • US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
    • Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
    • Learn more at https://careers.changehealthcare.com
    • *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor. Diversity and Inclusion:
    • At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
    • Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity Feeling Inspired? Ready to #MakeAChange? Apply today! LI-remoteIWork4CHNGChangeHealthcareCareersHiringNowRemoteWorkWorkFromHomeHealthcareTechnologyJobsSoftwareAnalyticsatCHNGDiversity and Inclusion: At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity Feeling Inspired? Ready to #MakeAChange? Apply today! COVID Vaccination Requirements We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when j ob-related and consistent with business necessity , we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

Keywords: Change Healthcare, Alpharetta , Team Lead, Sales Contract Administration, Sales , Alpharetta, Georgia