Customer Sales Support

Company: High Bridge Consulting LLC
Location: Alpharetta
Posted on: November 25, 2022

Job Description:

Duties:Onsite only hybrid work after training period. Principal Accountabilities: Responsible for the day-to-day sales activities, sales support and customer service tasks for customers and assigned accounts, including placement, and analyzing of complex orders and tasks. Helps build long-term business relationships with customers. Researches and responds to customer inquiries. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between client's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers. Serves as subject matter expert in customer meetings. Processes customer quotes activities in line with customer specific strategies, quoting processes, and order management. This may include complex quotes and order preparation to ensure specific customer needs are met. Problem Resolution: Works independently and with appropriate supplier contacts and internal departments to proactively solve pre-sales and post-sales problems and provides recommendations to customers. Ensures execution and manages applicable contracts and renewal agreement, value added programs, returns, invoicing, credit, shipping issues, etc. Support Management: Support sales team with direct customer contact for Order to Invoice process Liaison between sales team to perform root-cause analysis. Ensures returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion.Job Types: Full-time, ContractSalary: $25.00 - $30.00 per hourSchedule: 10 hour shift 8 hour shift Day shiftWork Location: One location

Keywords: High Bridge Consulting LLC, Alpharetta , Customer Sales Support, Sales , Alpharetta, Georgia