Customer Sales Support
Company: High Bridge Consulting LLC
Posted on: November 25, 2022
Duties:Onsite only hybrid work after training period. Principal
Accountabilities: Responsible for the day-to-day sales activities,
sales support and customer service tasks for customers and assigned
accounts, including placement, and analyzing of complex orders and
tasks. Helps build long-term business relationships with customers.
Researches and responds to customer inquiries. Maintains
efficiencies in corporate operational processes and procedures.
Serves as a liaison between client's internal resources (field
sales, engineering, supplier marketing, manufacturing facilities,
purchasing and other corporate departments), suppliers, and
customers. Serves as subject matter expert in customer meetings.
Processes customer quotes activities in line with customer specific
strategies, quoting processes, and order management. This may
include complex quotes and order preparation to ensure specific
customer needs are met. Problem Resolution: Works independently and
with appropriate supplier contacts and internal departments to
proactively solve pre-sales and post-sales problems and provides
recommendations to customers. Ensures execution and manages
applicable contracts and renewal agreement, value added programs,
returns, invoicing, credit, shipping issues, etc. Support
Management: Support sales team with direct customer contact for
Order to Invoice process Liaison between sales team to perform
root-cause analysis. Ensures returns, invoicing, credit, shipping
issues, etc. are resolved in a timely fashion.Job Types: Full-time,
ContractSalary: $25.00 - $30.00 per hourSchedule: 10 hour shift 8
hour shift Day shiftWork Location: One location
Keywords: High Bridge Consulting LLC, Alpharetta , Customer Sales Support, Sales , Alpharetta, Georgia
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