Senior Manager, Sales and Marketing Applications
Company: Disability Solutions
Location: Alpharetta
Posted on: October 25, 2024
Job Description:
OverviewThe Sr. Manager, Sales & Marketing Applications is an
Information Technology (IT) professional who will provide technical
oversight for all applications used by the Sales, Marketing, Sales
Operations and Customer Service departments within the company.
This role will lead a team of IT professionals and third party
services that maintain existing applications, as well as
collaborate to introduce enhanced functionality within the Sales &
Marketing Applications area of the company's application portfolio.
This role interfaces with internal customers and business sponsors
at a corporate and business unit level in order to establish
business requirements related to the acquisition and/or development
and implementation of business systems and enhancements. This role
reports directly to the Senior Director, Enterprise
Applications.ResponsibilitiesThe Sr. Manager, Sales & Marketing
Applications will oversee all technical activities required to
support the Sales & Marketing Applications within the company:
- Analyzes complex business needs presented by the user community
and/or clients and recommends technical solutions
- Ensures the consistency and maintainability of existing
applications by creating, maintaining, and enforcing
standards/procedures for implementing technical solutions
- Directs operations in executing production tasks according to a
documented schedule that meets or exceeds customer
expectations
- Produces detailed time line for each application release and
implements effective project control by monitoring the progress of
the software release and reporting the status
- Directs and prioritizes the work load of subordinate
personnel
- Reviews all designs, code and unit test plans where
applicable
- Ensures all business requirements are reviewed and approved
prior to technical development
- Participates on all relevant hardware and software evaluations
and maintains vendor contracts
- Represents the IT function at customer review meetings when
appropriate
- Directs education programs for her/his staff
- Perform liaison duties between users, operations, and
programming personnel in the areas of systems and application
design, modifications or trouble shooting
- Performs salary administration, performance evaluations and
conducts interviews and makes recommendations for new hires,
consultants and/or replacement personnel
- Participates in business strategy discussions and determines
potential IT contributions in delivering the business plans
Qualifications
- Bachelor's degree in Computer Science or other related
discipline preferred
- Minimum of 10 years of experience working within IT and/or a
similar applications-focused role with at least 4 years managing
technology activities associated with Sales & Marketing
Applications
- Strong leadership, project management skills, time management,
and problem solving skillsKNOWLEDGEThe Sr. Manager, Sales &
Marketing Applications must have in-depth knowledge and experience
of the following:
- Solid understanding of the Salesforce.com platform including
Sales Cloud, Service Cloud and AppExchange. Experience in
supporting Servicemax or Salesforce Field Service is a plus.
- Experience with website technologies
- Understanding of EDI processes is a plus
- Proven experience in IT Management or similar role
- Experience in analysis, implementation and evaluation of IT
Applications and their specifications
- Knowledge and experience with system integration tools, as well
as supporting internal and external integrations
- Experience in controlling information technology budget
- Knowledge of and exposure to Sales & Marketing processes
- Experience within the industrial manufacturing industry is a
plusCOMPETENCIESThe Sr. Manager, Sales & Marketing Applications
acts in a leadership role and must demonstrate the following
attributes:
- The ability to lead, enable and motivate teams by providing
advice and guidance in a nonjudgmental fashion.
- Openness to and the ability to deal with, rapid change in
business needs, processes and technologies.
- The ability to foster collaboration and resolve conflict
- Solid understanding of project management techniques,
methodologies and tools with proven ability to successfully manage
projects in a matrix organization
- Exceptional time management and the ability to prioritize tasks
and delegate where appropriate
- A passion for customer experience
- Outstanding communication abilitiesTRAVEL REQUIREMENTS:This
position is located in our Corporate Headquarters in Alpharetta,
GA. Travel to plant locations throughout North America may be
required.EEO StatementMotrex is an equal opportunity employer where
an applicant's qualifications are considered without regard to
race, color, religion, sex, national origin, age, disability,
veteran status, genetic information, sexual orientation, gender
identity or expression, or any other basis prohibited by law.About
StatementMotrex (motrexllc.com) provides services to industrial
manufacturing and recycling businesses. We specialize in Finance
and Accounting, Purchasing, EHS Compliance, Quality and Human
Resource Management, as well as Information Technology. Our
multi-functional approach enables us to exploit synergy potential
and thus improve the competitiveness of our clients'
businesses.
Keywords: Disability Solutions, Alpharetta , Senior Manager, Sales and Marketing Applications, Sales , Alpharetta, Georgia
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