Customer Service Manager - State Farm Agent Team Member

Company: Nikki McCauley - State Farm Agent
Location: Roswell
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: 401(k) matching Competitive salary Health insurance Training & development 401(k) Dental insurance Opportunity for advancement Vision insurance ROLE DESCRIPTION: BILINGUAL ENGLISH AND SPANISH REQUIRED FOR THIS ROLE. Are you outgoing and customer-focused? Do you enjoy working with the public? Do you speak English and Spanish? If you answered yes to these questions, working in this role for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment BENEFITS: 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency

Keywords: Nikki McCauley - State Farm Agent, Alpharetta , Customer Service Manager - State Farm Agent Team Member, Sales , Roswell, Georgia