Floor Supervisor - Avalon
Company: Allbirds
Location: Alpharetta
Posted on: May 7, 2022
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Job Description:
Avalon, Alpharetta, GA - Retail Team - Reports to the Avalon
Store Leader Who is Allbirds? At Allbirds, we're on a mission to
prove that comfort, good design and sustainability don't have to be
mutually exclusive. We are dedicated to making the most sustainable
footwear we can using premium natural materials, designed for the
to and fro of everyday life. Our commitment to making better shoes
in a better way is fueled by a belief that the shoe industry needs
to focus less on flash and more on thoughtfulness. With funding
from the leading venture capitalists in consumer products, and the
founding CEOs of some of the greatest e-commerce businesses in
recent history, our desire to shake up the footwear industry is off
to a great start. In fact, TIME already called our first shoe, the
Wool Runners, the most comfortable in the world, and there is much
more to come. Where do we need help? We've sold a million shoes,
launched three groundbreaking materials, and changed how people
think about comfort, design, and retail. Now we're taking the
Allbirds in-store experience across the country and are looking for
seasoned and impactful retail leaders to execute on that mission.
Who are we looking for? The Floor Lead's core purpose is to deliver
an exceptional customer experience and execute daily operations
within the store. What does the job entail? Delivering and
executing on three primary focus areas: Customer Experience,
Operational Excellence, and People Management. Customers Provide
all customers with a high quality and personalized in-store
experience, upholding the standards set forth in our Retail
Woolbook and Customer Journey. Foster high quality customer service
across the team by modeling our standards and providing ambassadors
with on-the-floor direction and coaching. Successfully communicate
with and serve a diverse range of customers with different needs
and approach preferences. Operations Maintain store appearance,
cleanliness, and organization, requesting for maintenance as
needed. Uphold proper visual merchandising standards on the retail
floor and windows. Monitor stock levels, fill shelves, and ensure
all available product is visible on the floor. Cashier and resolve
point of sale discrepancies. Delegate tasks to ambassadors to
ensure productivity and that shift goals are met. Constantly strive
to better the in-store experience for both customers and your
teammates. People Ensure all team members understand the goals for
their shift and support them in achieving them. Model honest and
effective communication when delivering and receiving feedback.
Promote a respectful and productive team culture by helping to
de-escalate and resolve conflict when necessary. What might
describe you: 2+ years of retail experience, fashion or footwear is
a plus 1+ years of retail managerial experience Connection to
Allbirds's mission, vision, and products Strong communication and
interpersonal skills Positive and enthusiastic Desire to learn and
grow Reliable and punctual Able to work approximately 40 hours per
week, including a minimum of one weekend day Able to comfortably
lift 30 lbs on a regular basis and stand for 95% of the work day
What do we offer? - Competitive hourly rate - Medical/Dental/Vision
insurance - Mental Health and Financial Wellness Benefits - 401k
employer match - Paid parental leave - Wellness Stipend - 50%
Discount on Allbirds Products - Employee Stock Purchase Program
Please apply with your resume and cover letter. We're excited to
hear from you! Diversity Allbirds is an equal opportunity employer
and makes employment decisions on the basis of merit. Allbirds
policy prohibits unlawful discrimination based on race, color,
religious creed, sex, gender identity, marital or veteran status,
age, national origin, ancestry, citizenship, physical or mental
disability, medical condition, genetic information or
characteristics (or those of a family member), sexual orientation,
pregnancy, or any other consideration made unlawful by federal,
state, or local laws. It also prohibits discrimination based on a
perception that anyone has any of those characteristics, or is
associated with a person who has or is perceived as having any of
those characteristics. All such discrimination is unlawful....
Keywords: Allbirds, Alpharetta , Floor Supervisor - Avalon, Other , Alpharetta, Georgia
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